Development of a Mobile Energy Management Platform with Real-Time Data Integration

The client faces difficulty in simplifying the complex electricity market for consumers, providing transparent pricing, real-time consumption insights, and seamless provider switching. Customers require an intuitive digital platform to monitor their electricity usage, costs, and billing, while also enabling smarter energy decisions and automation of cost-saving services. Additionally, the client seeks to support their transition towards becoming a digital energy supplier to improve customer satisfaction and market competitiveness.

A forward-thinking utility or energy provider aiming to enhance customer engagement and operational efficiency through a comprehensive mobile application.

• Develop a scalable mobile application that consolidates electricity consumption data, pricing information, and billing into a unified platform.
• Provide real-time analytics and dashboards for energy usage and costs, with historical data and forecasting capabilities.
• Implement features to enable effortless provider switching and transparent billing processes.
• Integrate smart services such as automated EV charging and smart home heating that optimize for cost savings based on real-time electricity prices.
• Enhance user engagement and satisfaction, aiming for high app store ratings and customer loyalty.
• Achieve high system uptime (target at least 99.99%) during peak demand periods.
• Reduce manual customer support inquiries by automating key processes and delivering easy-to-understand energy insights.

• Real-time dashboards displaying electricity consumption, costs, and usage patterns.
• Historical data access and predictive forecasting of energy prices.
• Billing integration consolidating electricity bills, network fees, and subsidies into a single invoice.
• Provider switching functions enabling seamless transition between energy providers.
• Detailed market insights explaining price fluctuations based on import/export dynamics.
• Automated smart services, including EV charging and home heating adjustments based on real-time prices.
• Custom UI components aligned with the client’s design system for rapid feature deployment.
• Support for multiple subscription or user categories with tailored benefits.

• Electricity consumption metering systems for real-time data feeds.
• Pricing data sources and European energy market exchange APIs.
• Billing systems for invoice generation and management.
• Smart home automation platforms for integrating EV and heating services.

• System uptime of at least 99.99%, especially during peak demand periods.
• Low latency for real-time dashboards and notifications.
• Secure data handling compliant with relevant regulations (e.g., GDPR).
• Scalable architecture supporting rapid user growth and additional features.

The implementation of this energy management platform is expected to significantly enhance customer experience by simplifying energy monitoring and control. Key anticipated outcomes include a reduction in customer service inquiries by approximately 40%, improved user satisfaction reflected in an average app rating exceeding 4.8/5, and recognition as a leading provider in customer satisfaction within the energy sector. The platform aims to support increased customer engagement, operational efficiencies, and the adoption of smart, cost-saving energy services, ultimately strengthening market position and profitability.