Development of a Mobile Delivery Management App for Construction Materials Logistics

The client faces difficulties in managing delivery workflows, driver assignments, and real-time communication with clients and support teams. Existing systems lack integration, leading to manual processes, delays, and limited visibility into delivery status and transaction history, impacting overall efficiency and customer satisfaction.

A regional logistics company specializing in construction materials delivery, aiming to enhance operational efficiency and driver communication.

• Create a user-friendly multi-step registration interface requiring document uploads and admin approvals.
• Automate delivery management processes to improve scheduling and execution.
• Implement a simple, reliable communication system between drivers, clients, and support teams.
• Integrate the delivery workflow seamlessly with existing CRM and web ecosystems to minimize disruptions.
• Provide real-time tracking of delivery status, detailed item lists, balances, and transaction history.

• Multi-step driver registration with document uploading and admin approval process
• Order management interface for drivers to view available, current, and upcoming deliveries
• Delivery status tracking with detailed item lists
• Internal chat channels: 'Builder Chat' for client-sent items communication and 'Support Chat' for support team interaction
• Wallet management feature for balance viewing and transaction history
• Driver profile with rating overview
• Integration with existing CRM and web systems to ensure real-time data consistency

• CRM system for customer and order data synchronization
• Payment and transaction processing systems
• Mobile communication services for chat functionalities
• Existing website ecosystem for seamless integration

• Scalable architecture supporting growth beyond initial MVP (targeting minimum 10 drivers initially)
• High performance with real-time delivery status updates
• Secure data handling, including document uploads and personal information
• Reliability and minimal system downtime during updates or heavy loads
• User authentication and role-based access control

By implementing the proposed delivery management app, the client could streamline operations, reduce manual effort, and achieve more transparent, real-time tracking of deliveries. The expected outcomes include improved driver efficiency, faster delivery turnaround, enhanced client satisfaction, and a scalable platform capable of supporting future expansion.