The client faces issues with low-quality, overcomplicated, and outdated photobook printing services that limit customer satisfaction and retention. Additionally, existing solutions lack seamless digital-to-physical workflows, automation, and a user-friendly experience, resulting in missed market opportunities and operational inefficiencies.
A startup or mid-sized company specializing in online photo printing services that offers high-quality physical photobooks with automated production and delivery systems.
The new platform aims to significantly enhance customer experience by providing an easy-to-use, high-quality photobook printing service that automates production workflows. Expected results include rapid user adoption with over 50,000 downloads, high user satisfaction reflected in a 4.6+ app store rating, and a strong sales-to-registered-user ratio exceeding 68%. These improvements are anticipated to boost sales volume, operational efficiency, and market competitiveness.