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Development of a Microlearning Workforce Training SaaS Platform with Mobile and Backend Integration
  1. case
  2. Development of a Microlearning Workforce Training SaaS Platform with Mobile and Backend Integration

Development of a Microlearning Workforce Training SaaS Platform with Mobile and Backend Integration

softkraft.co
Education
Information technology
Business services

Understanding Challenges in Modern Workforce Training and Content Delivery

The client faces difficulties in delivering engaging, digestible microlearning content to a large, deskless workforce. Existing solutions lack flexibility, efficient content management, and real-time analytics, hindering effective training and strategic decision-making. They require a scalable, interactive platform that supports customized learning paths, integration with HR systems, and comprehensive tracking capabilities to enhance workforce skill development.

About the Client

A mid-sized organization in the education or corporate training sector seeking to modernize workforce development through a mobile-first, microlearning SaaS solution.

Goals for a Next-Generation Workforce Microlearning Platform

  • Rapid development and deployment of a mobile learning MVP compatible with both iOS and Android platforms.
  • Implementation of a flexible content management system supporting microlearning tracks tailored to client needs.
  • Integration with various HR Information Systems (HRIS) for seamless data import and synchronization.
  • Development of a robust backoffice management interface for content, account, and analytics management.
  • Enabling features such as user account management, learning path navigation, progress tracking, and interactive engagement tools.
  • Establishment of an efficient DevOps process to facilitate deployment, scaling, and maintenance.
  • Delivering insights through comprehensive analytics to enable data-driven training strategies.

Core Functionalities for the Workforce Training SaaS Platform

  • Mobile applications for iOS and Android built with React Native, supporting employer and employee accounts.
  • Content management system for creating, updating, and delivering microlearning tracks.
  • Learning path navigation and fulfillment features to guide users through training modules.
  • Progress reporting and real-time analytics for trainers and managers.
  • Backoffice web interface for managing accounts, content, and integration with HRIS systems.
  • Integration modules enabling import/export of employee data with over 85 HRIS platforms like BambooHR, Workday, and Paylocity.
  • Interactive features for user engagement and customizable content delivery.

Preferred Technologies and Architectural Approaches

React Native for cross-platform mobile app development
Python for backend web application development
Content management system optimized for microlearning content
DevOps tools and practices to support continuous integration and deployment

External System Integrations Needed

  • HRIS systems including but not limited to BambooHR, Paylocity, Workday, and AlexisHR
  • Learning Record Store (LRS) for tracking and analytics
  • Content delivery networks and cloud hosting providers to ensure scalability

Key Non-Functional Requirements for the Platform

  • Scalable architecture supporting rapid growth and concurrent users
  • Performance benchmarks ensuring quick load times and interactions
  • High security standards, including data encryption and secure authentication
  • 24/7 availability and reliable uptime
  • Ability to import large datasets efficiently without significant delays

Expected Business Impact and Value of the Microlearning Platform

The deployment of the platform aims to enable rapid delivery of complex, microlearning content tailored to diverse client needs, improve workforce skill acquisition efficiency, and provide strategic insights through advanced tracking. It is expected to accelerate onboarding processes, increase training engagement, and facilitate data-driven decision-making, leading to a faster return on investment and higher workforce competency levels.

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