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Development of a Healthcare Professional Booking Platform with Enhanced Connectivity and Management Features

suffescom.com

Medical

Health & Fitness

Business services

Challenges in Healthcare Professional Access and Appointment Management

Patients face difficulties finding and booking appointments with nearby healthcare professionals, while providers struggle with inefficient onboarding processes, work-life balance management, and fragmented payment systems. Existing solutions lack seamless connectivity and user-friendly interfaces for both patients and medical practitioners.

About the Client

A digital health platform connecting patients with healthcare professionals for appointment booking and teleconsultations

Key Project Goals

Create a streamlined appointment booking system with single-tap functionality
Simplify healthcare professional onboarding process
Implement multi-payment gateway integration
Develop work-life balance management tools for providers
Establish real-time connectivity between patients and healthcare professionals

Core System Functionalities

Single-tap appointment booking and scheduling
Video/phone consultation capabilities
Push notification system for appointment reminders
Multi-payment gateway integration
Provider schedule management dashboard
In-app chat and calling functionality

Technology Stack

Node.js

Express.js

React.js

AWS

React Native

MongoDB

System Integrations

Payment gateway APIs
Real-time communication APIs
Location services API

Non-Functional Requirements

High scalability for concurrent users
HIPAA-compliant data security
Low-latency video calling
Cross-platform compatibility
99.9% system uptime

Expected Business Impact

The platform will significantly improve healthcare access through immediate professional discovery and booking, enhance provider satisfaction through work-life balance tools, and increase operational efficiency with integrated payment and communication systems. The solution will enable healthcare professionals to expand their service reach through teleconsultation capabilities while maintaining robust administrative control.