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Development of a Healthcare Access Platform for Specialist Consultations
  1. case
  2. Development of a Healthcare Access Platform for Specialist Consultations

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Development of a Healthcare Access Platform for Specialist Consultations

profil-software.com
Healthcare
Information technology

Challenges in Traditional Healthcare Access

Patients face significant barriers in accessing specialist care, including difficulty finding qualified providers, scheduling conflicts, logistical challenges, and lack of transparency in provider quality. These issues create anxiety and inefficiency in healthcare delivery.

About the Client

A healthcare technology company connecting patients with specialists through digital solutions

Key Project Goals

  • Create patient-centric specialist selection with multi-criteria filtering
  • Implement seamless appointment booking and payment system
  • Enable secure remote video consultations
  • Improve healthcare accessibility through digital transformation
  • Ensure compliance with healthcare data security standards

Core System Requirements

  • Specialist directory with filtering by specialty, location, and patient reviews
  • Real-time appointment scheduling with calendar integration
  • Secure video consultation platform with recording capabilities
  • Patient review and rating system for providers
  • Integrated payment processing for consultations

Technology Stack Preferences

WebRTC for video consultations
Kubernetes for container orchestration
PostgreSQL for database management
Python/Django for backend development
React Native for cross-platform mobile apps

System Integrations

  • Electronic Health Record (EHR) systems
  • Payment gateways (Stripe, PayPal)
  • Video conferencing APIs (Zoom/Google Meet)
  • SMS notification services
  • Healthcare data encryption solutions

Non-Functional Requirements

  • HIPAA-compliant data security measures
  • 99.9% system uptime SLA
  • Scalable architecture for 100k+ concurrent users
  • Multi-factor authentication for healthcare providers
  • Cross-platform compatibility (iOS/Android/Web)

Expected Business Impact

This platform will revolutionize healthcare access by reducing appointment wait times by 60%, eliminating geographical barriers to specialist care, and improving patient satisfaction scores by 40%. The solution will enable healthcare providers to increase consultation capacity by 30% while maintaining compliance with medical data protection regulations.

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