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Development of a Freelancer Talent Marketplace Platform with Integrated Booking and Payment Functionality
  1. case
  2. Development of a Freelancer Talent Marketplace Platform with Integrated Booking and Payment Functionality

Development of a Freelancer Talent Marketplace Platform with Integrated Booking and Payment Functionality

10clouds.com
Information technology
Business services

Identified Challenges in Connecting Freelancers with Clients and Managing Transactions

The client requires a comprehensive platform that goes beyond simple listings, enabling freelancers to create profiles, showcase their portfolios, facilitate searches for talent, manage booking schedules, and handle secure monetary transactions without cash handling. The current process lacks a centralized, user-friendly environment that simplifies collaboration and ensures transaction security.

About the Client

A mid-sized startup developing an online community and marketplace platform aimed at connecting creative freelancers with prospective clients to showcase work, manage bookings, and facilitate transactions.

Key Goals for Developing an Integrated Freelance Marketplace Platform

  • Create an intuitive platform enabling freelancers to build detailed profiles, showcase their work, and offer services.
  • Implement a powerful search and filtering system to connect clients with relevant talent efficiently.
  • Develop a booking management system to facilitate scheduling and project coordination.
  • Integrate secure, in-app payment processing to manage transactions via a digital wallet, eliminating the need for cash handling.
  • Design a user-friendly interface with seamless UX/UI to enhance adoption among creative professionals and clients.
  • Ensure the platform is scalable, reliable, and compliant with security standards to support growth and data protection.

Core Functional System Requirements for Freelance Marketplace Platform

  • User profile creation and portfolio display capabilities for freelancers.
  • Robust search and filtering functionalities to find talent based on skills, location, and availability.
  • Booking system for scheduling and managing project collaborations.
  • In-app digital wallet integration to handle secure transactions using a trusted payment provider.
  • KYC verification processes to ensure user authenticity and trustworthiness.
  • Activity and transaction history dashboards for users to manage their engagements.
  • Notification and communication tools to facilitate project discussions and updates.

Technology Stack Preferences for Platform Development

Backend developed in Python
Mobile application built for iOS (native or hybrid)
Use of a secure payment API (e.g., comparable to MANGOPAY)
KYC and ledger service integrations

Essential External System and Service Integrations

  • Secure payment provider API for transaction processing
  • KYC verification service to authenticate users
  • Ledger system for transaction tracking and record keeping

Critical Non-Functional System Attributes

  • High scalability to support increasing user base and transaction volume
  • Robust security measures, including data encryption and user authentication
  • System uptime of 99.9% to ensure platform availability
  • Fast response times for search and booking functionalities to enhance user experience

Projected Business Impact and Platform Growth Outcomes

The successful development of this platform is expected to enable rapid growth in user engagement, significantly improve booking and transaction efficiencies, and foster a trusted community for creative freelancers and clients. Through streamlined processes and secure payment solutions, the platform aims to increase transaction volume and user retention, ultimately contributing to a sustainable, scalable freelance marketplace ecosystem.

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