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Development of a Expert Engagement Platform for Knowledge Sharing and Monetization
  1. case
  2. Development of a Expert Engagement Platform for Knowledge Sharing and Monetization

Development of a Expert Engagement Platform for Knowledge Sharing and Monetization

sda.company
Media
Education
Advertising & marketing

Identifying the Need for a Scalable Expert Interaction and Monetization Platform

The client requires an accessible and scalable application to facilitate communication between users and experts across various fields. The platform should enable experts to build their reputation, monetize their expertise through subscriptions, private chats, and live video sessions, while providing users with quick access to valuable insights. Challenges include integrating payment and messaging systems, ensuring high performance, and preparing the architecture for future scalability.

About the Client

A digital platform designed to connect thought leaders and experts with users seeking specialized advice through short-form answers, private consultations, and discussions, supporting influencer-driven monetization.

Goals to Launch a Robust Expert Engagement and Revenue Platform

  • Develop a ready-to-use mobile and web application enabling expert profiles, question answering, and discussion hosting.
  • Implement seamless integration with payment systems and third-party messaging apps for real-time communication.
  • Create an adaptable architecture that supports scalable addition of new features and increased user base.
  • Reduce initial development costs through cross-platform development, aiming for an app launch within 5 months.
  • Ensure application performance, security, and usability meet high standards to support rapid growth and monetization.
  • Enable experts to create private sessions, such as 1-on-1 chats and live videos, for sensitive topics or personalized advice.

Core Functional Specifications for the Expert Engagement Platform

  • Expert Profile Management: Enable creation and customization of profiles, showcasing areas of expertise and available services.
  • Q&A and Content Sharing: Allow experts to answer questions and convert Q&A into public content for wider audience engagement.
  • Private Sessions: Facilitate secure private chats and live video calls for sensitive or personalized consultations, billed on a fee basis.
  • Inbox Messaging System: Support real-time communication between users and experts, with notifications and history management.
  • Smart Dashboard: Provide analytics and management tools for subscription metrics, revenue projections, and engagement insights.
  • Subscription & Payment Integration: Seamless linking with payment gateways to handle subscriptions, private session fees, and financial reporting.

Recommended Technologies and Architectural Approaches

React for front-end development
Node.js for back-end services
Cross-platform development framework for mobile apps (e.g., React Native or Flutter)
Cloud-based hosting for scalability and reliability

Essential External System Integrations

  • Payment gateways (e.g., Stripe, PayPal) for monetization
  • Real-time messaging APIs or platforms for instant communication
  • Live video communication services (e.g., WebRTC or third-party providers)

Critical Non-Functional System Attributes

  • High performance with quick load times and responsive interactions
  • Scalability to support rapid user growth and feature expansion
  • Robust security protocols to safeguard sensitive user and expert data
  • Availability and uptime SLA of 99.9%
  • User-friendly interface with intuitive navigation

Projected Business Impact and Benefits of the Platform

The platform aims to enable experts to monetize their knowledge efficiently, resulting in increased revenue streams from subscriptions and private sessions. It is expected to reduce development costs significantly by utilizing cross-platform solutions, support rapid deployment within 5 months, and create a scalable infrastructure that can handle growth to thousands of active users and experts, ultimately establishing a trusted community for knowledge exchange and professional influence.

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