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Development of a Digital Transport Booking Platform with Enhanced User Connectivity and Operational Efficiency
  1. case
  2. Development of a Digital Transport Booking Platform with Enhanced User Connectivity and Operational Efficiency

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Development of a Digital Transport Booking Platform with Enhanced User Connectivity and Operational Efficiency

instinctools.com
Logistics
eCommerce
Information technology

Challenges in Platform Development and Technical Debt

The client faced significant delays and technical shortcomings due to previous contractors' inability to deliver functional modules. Critical issues included incomplete web application sections (order execution, transport search, pricelist management), poor-quality mobile app codebases for iOS/Android, and lack of cohesive system integration, hindering user acquisition and operational scalability.

About the Client

A logistics technology company connecting haulers and transport buyers through digital solutions

Core Project Goals

  • Finalize web application modules for order management and transport planning
  • Refactor and enhance mobile applications for both iOS and Android platforms
  • Implement new functionality while maintaining cross-platform consistency
  • Improve code quality for long-term maintainability and developer onboarding

Platform Functionalities and Feature Set

  • Registered company information management
  • Order execution workflow management
  • Real-time transport search and availability
  • Dynamic pricing calculation engine
  • Multi-step order creation wizard
  • User profile management system
  • Mobile order placement and tracking
  • Operator information dashboard
  • User invitation and collaboration tools

Technology Stack Requirements

HTML5
SCSS
ES6 JavaScript
Babel.js
React.js
Redux
Webpack

Quality Attributes

  • Code maintainability through clean architecture
  • Cross-platform feature parity
  • Performance optimization for mobile responsiveness
  • Scalable system design

Anticipated Business Outcomes

Successful implementation is expected to double new user acquisition rates through improved platform reliability and user experience, reduce development onboarding time by 50% via clean codebase architecture, and enhance operational efficiency through streamlined transport booking workflows across web and mobile channels.

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