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Development of a Digital Training and Data Management Platform for Corporate Learning and Client Engagement
  1. case
  2. Development of a Digital Training and Data Management Platform for Corporate Learning and Client Engagement

Development of a Digital Training and Data Management Platform for Corporate Learning and Client Engagement

alliancetek.com
Education
Business services
Real estate

Identifying Challenges in Transitioning Corporate Training to Digital Platforms

The client currently relies on offline training methods for their executives and clients, leading to limited monitoring, engagement, and scheduling capabilities. They require an online solution to track progress, automate notifications, and enhance user engagement, while also integrating external systems such as authentication services and media content support.

About the Client

A mid-sized corporate training organization seeking to transition their offline training programs to an online platform with integrated analytics and communication features.

Goals for Developing a Comprehensive Digital Training and Data Management System

  • Create an online training platform enabling real-time monitoring of participant progress and achievements.
  • Implement automated scheduling and notification system to enhance engagement and communication.
  • Develop secure document upload and management features supporting bulk data processing.
  • Integrate external authentication services such as Microsoft Active Directory.
  • Support multimedia content delivery, including video playback capabilities.
  • Ensure the platform is scalable, secure, and user-friendly to accommodate growing client and trainee base.
  • Achieve measurable improvements in training efficiency and engagement metrics post-deployment.

Core Functional System Requirements for the Digital Training Platform

  • User login and authentication with external identity providers (e.g., Microsoft Active Directory).
  • Progress tracking and reporting dashboard for participants and administrators.
  • Automated notifications and reminder scheduling for training modules and assessments.
  • Secure document upload portal supporting bulk transmission of training materials and assessments.
  • Media content support, including integrated video playback using a reliable player.
  • Administrative modules for content management, user management, and reporting.
  • Responsive and intuitive UI/UX designed to maximize engagement.

Technologies and Architectural Preferences for Platform Development

Web technologies: React or Angular for front-end, Node.js or .NET for backend.
Media player integration: JW Player or equivalent.
Authentication integration: Support for Microsoft Active Directory.
Cloud infrastructure: Azure or AWS for scalability and security.
Database systems: MS SQL, MySQL, or PostgreSQL for data storage.
DevOps tools: Jenkins, Gradle, or similar for deployment automation.

External System Integrations for Enhanced Functionality

  • Microsoft Active Directory for user authentication.
  • Video content delivery platform for multimedia support.
  • APIs for batch processing of applications and data uploads.
  • Analytics tools to generate reports on trainee progress and system usage.

Key Non-Functional System Requirements and Performance Criteria

  • System scalability to support at least thousands of concurrent users.
  • Data security and compliance, including secure upload and storage.
  • System uptime of 99.9% with backup and disaster recovery plans.
  • Responsive design optimized for both desktop and mobile access.
  • Intuitive user interface to maximize trainee engagement and ease of use.

Projected Business Gains and Efficiency Improvements from the Platform

The new digital training platform is expected to significantly enhance monitoring and reporting capabilities, automate communication workflows, and streamline content management processes. This will lead to increased trainee engagement, reduced administrative overhead, and faster processing of training modules and client applications, ultimately improving overall training efficiency and client satisfaction.

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