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Development of a Digital Platform to Accelerate Event Engagement and Management
  1. case
  2. Development of a Digital Platform to Accelerate Event Engagement and Management

Development of a Digital Platform to Accelerate Event Engagement and Management

shaligraminfotech.com
Event Management

Challenges in Managing and Promoting Large-Scale Cultural Events

The organization faces difficulties in effectively coordinating event logistics, reaching and engaging a wide audience across multiple geographies, and providing responsive digital solutions to cater to changing attendee needs, resulting in reduced engagement and operational inefficiencies.

About the Client

A midsize event organization specializing in cultural festivals and large-scale celebrations seeking digital transformation to enhance attendee engagement and operational efficiency.

Goals for Enhancing Event Engagement and Operational Efficiency

  • Develop a comprehensive digital platform enabling seamless event registration, attendance management, and real-time updates.
  • Implement responsive features to enhance attendee engagement during the event.
  • Streamline internal operations through automation and real-time data analytics.
  • Achieve measurable improvements in attendee participation, engagement levels, and operational efficiency, aiming for a 20% increase in event attendance and a 15% reduction in operational overhead within the first year.

Core Functional Capabilities for the Event Management Platform

  • Online registration and ticketing system with capacity management
  • Mobile-responsive dashboard for organizers to monitor and manage event logistics
  • Real-time updates and communication channels for attendees
  • Interactive features such as live polls, Q&A, and social media integration
  • Analytics module to track attendance metrics, engagement levels, and feedback
  • Secure user authentication and data protection mechanisms

Preferred Technologies and Architectural Approaches

Responsive web design frameworks (e.g., React, Angular)
Cloud hosting solutions for scalability
Real-time data processing APIs for live updates
Secure authentication protocols (OAuth, SSL/TLS)

External Systems and Data Integrations Needed

  • Payment gateways for ticket sales
  • Social media platforms for content sharing and engagement
  • Email and SMS communication systems
  • Analytics tools for data reporting

Key Non-Functional System Requirements

  • Scalability to support up to 50,000 concurrent users during peak times
  • System uptime of at least 99.9%
  • Data security compliant with relevant standards
  • Responsive performance with page load times under 3 seconds

Expected Business Benefits and Impact of the Digital Platform

The implementation of this digital platform is expected to increase event attendance by approximately 20%, boost attendee engagement through interactive features, and reduce operational overhead by around 15% within the first year, leading to a more efficient and engaging cultural celebration experience.

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