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Development of a Digital Platform for Connecting Event and Catering Professionals with Employers
  1. case
  2. Development of a Digital Platform for Connecting Event and Catering Professionals with Employers

Development of a Digital Platform for Connecting Event and Catering Professionals with Employers

plavno.io
Hospitality & leisure
Other industries

Identifying the Challenges in Connecting Event Personnel with Employers

Traditional methods of recruiting and engaging event and catering professionals are often time-consuming, inefficient, and lack a streamlined digital process. Employers face difficulties in finding suitable candidates quickly, and professionals struggle to discover relevant gig opportunities, resulting in delays and suboptimal event quality.

About the Client

A mid-sized hospitality services company seeking to modernize its workforce engagement by streamlining the connection between event/workplace employers and skilled professionals, enhancing operational efficiency and matching accuracy.

Goals for Building an Efficient Talent Connection Platform

  • Create a cloud-based platform to facilitate seamless matching between employers and event professionals.
  • Implement an intelligent matching algorithm merging job offers and professional profiles to suggest suitable candidates.
  • Design an intuitive onboarding process with interactive tutorials to reduce the learning curve for new users.
  • Enable detailed employer and employee profiles, including availability, skills, reviews, and transaction history.
  • Provide customized job offer creation, categorization of event statuses, and notification systems for real-time updates.
  • Achieve high user satisfaction and operational efficiency, aiming for at least 500 successful deals per day within six months of launch.

Core Functional Specifications for the Talent Matching Platform

  • Employer Profiles with company logo, description, reviews, business calendar, offer statistics, expense summaries, candidate lists, and settlement details.
  • Employee Profiles including availability, photos, experience, skills, and offer history.
  • Customizable Job Offers with specifics on event time, duration, pay rate, and location, integrated into employer calendars.
  • Event Status Management categorizing events as upcoming, ongoing, or finished, with filtering and application functionalities.
  • Automated Notifications via email and in-app messaging based on user preferences.
  • An intelligent matching algorithm that merges data from job offers and professional profiles for quick, relevant suggestions.

Technological Stack and Architecture Preferences

React for frontend development with TypeScript
WebRTC for real-time communication
RESTful APIs for integrations
Secure authentication and user management systems

Essential External System Integrations

  • External communication tools for push notifications via email and in-app inboxes
  • Third-party services for payment processing and transaction management
  • Calendar and scheduling APIs to synchronize event timelines

Critical Non-Functional System Requirements

  • Scalability to support an increasing user base with performance metrics maintaining sub-2 second response times
  • Data security and compliance with relevant data protection standards
  • System reliability with 99.9% uptime
  • Responsive design for seamless use across devices

Projected Business Benefits of the Digital Matching Platform

The platform is expected to facilitate over 500 successful gig deals daily within six months, significantly reducing the talent acquisition cycle time, improving matching accuracy with data-driven recommendations, and enhancing overall event quality. This would lead to increased operational efficiency, higher client satisfaction, and expanded market reach for the organization.

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