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Development of a Digital Badge Issuance and Management Platform for Professional Certification Organizations
  1. case
  2. Development of a Digital Badge Issuance and Management Platform for Professional Certification Organizations

Development of a Digital Badge Issuance and Management Platform for Professional Certification Organizations

oxagile.com
Education
Non-profit
Government

Identified Challenges in Credential Verification and Digital Recognition

The client faces the challenge of providing verifiable, shareable digital credentials that promote learner engagement and recognition. They require a scalable, maintainable solution capable of supporting over 100,000 registered users, complying with stringent data privacy regulations, and integrating seamlessly with existing infrastructure.

About the Client

A large, recognized certification institute aiming to enhance professional development by offering verifiable digital credentials and integrating with social and professional networks.

Goals for Developing a Robust Badging System

  • Build a secure, scalable digital badge issuance and management platform supporting over 100,000 user accounts.
  • Enable users to earn, view, share, export, and manage digital credentials seamlessly across social and professional networks.
  • Ensure high standards of code maintainability, reusability, and compliance with relevant data privacy regulations, including GDPR.
  • Provide multiple subscription tiers for enterprise and individual users to facilitate revenue growth.
  • Design an easy-to-use, customizable dashboard for badge issuers to track progress and manage credentials efficiently.
  • Implement high performance for quick badge issuance (less than 3 seconds per badge).
  • Support flexible APIs for integration with existing Learning Management Systems (LMS), HR platforms, and other enterprise systems.

Core Functional Specifications for the Digital Badging System

  • Issuance, editing, and revocation of digital credentials.
  • User dashboard for managing and tracking badges and credentials.
  • Easy sharing options to social networks like Facebook, Twitter, LinkedIn, and export to credential wallets such as Mozilla Backpack.
  • Custom badge templates and tracking tools for badge progress and issuer management.
  • Multiple subscription options for enterprise and individual users.
  • Seamless integration with existing internal IT infrastructure and third-party platforms.

Preferred Technologies and Architectural Approach

.NET Core 3.1 or later
ASP.NET MVC
Web API
Entity Framework Core
SQL Server
HTML5, CSS3, Angular or React, Bootstrap
SASS

Essential External System Integrations

  • Existing LMS and HR management systems for credential data synchronization
  • Social media platforms for badge sharing
  • Credential wallet services such as Mozilla Backpack
  • Data privacy and compliance tools for GDPR adherence

Critical Non-Functional System Requirements

  • Support for at least 100,000 user accounts and 3,000 user transactions per hour
  • Badge issuance response time under 3 seconds
  • Highly maintainable, modular, and testable codebase scored in the top 30% for maintainability
  • Strict GDPR compliance and data security standards
  • Scalable architecture to accommodate future growth
  • Reliable performance under peak load conditions

Projected Business Impact and Expected Outcomes

The implementation of a secure and scalable digital badging platform will enable the client to expand its credential offerings, attract new users and organizational partners, and generate additional revenue streams through subscription models. Adherence to high code maintainability and GDPR compliance will reduce maintenance costs and mitigate legal risks. The platform's high performance and social sharing capabilities are expected to boost user engagement, visibility, and recognition of achievements, thus enhancing the client’s industry leadership in professional certification.

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