Development of a Dedicated Offshore R&D Center for Travel Services Platform Enhancement

A dynamic travel services provider faces increasing demand for innovative, user-friendly platforms to maintain competitiveness amidst industry recovery and growth. The client experiences challenges in quickly scaling their development teams, managing recruitment processes, and maintaining focus on core product development, hindering their ability to innovate and respond rapidly to market needs.

A mid to large-sized travel services provider seeking to expand its development capacity through dedicated offshore research and development centers to create a scalable and innovative travel platform.

• Establish dedicated offshore research and development centers to expand development capacity.
• Create two autonomous development teams consisting of approximately 12 skilled engineers over a two-month setup period.
• Implement scalable, reliable, and flexible technology stacks to support ongoing platform enhancements.
• Reduce time-to-market for new features and improvements by streamlining recruitment and onboarding processes.
• Ensure the development teams work exclusively on the client’s travel platform to maximize focus and productivity.

• A scalable backend architecture capable of handling multiple travel domains with high concurrency.
• Modules for flight, hotel, transfer, car rental, and additional travel service integrations.
• APIs for seamless integration with external travel service providers.
• Secure user authentication and profile management system.
• Admin and reporting dashboards for monitoring platform performance and transactions.
• Flexible database design supporting XML, SOAP, and other web service standards.
• Implementation of DevOps pipelines for continuous integration and deployment.

• Third-party travel service APIs (flights, hotels, transfers, rentals)
• Payment gateways
• User authentication services
• Data analytics and reporting tools

• System scalability to support increasing transaction volume without performance degradation
• High availability with 99.9% uptime
• Robust security measures for user data and financial transactions
• Performance benchmarks ensuring quick response times
• Maintainability and modularity for ongoing development

The development of dedicated offshore R&D centers is projected to significantly enhance the client's platform development agility, enabling rapid deployment of new features and service integrations. Expected outcomes include a reduction in development lead time, improved platform stability, and the ability to scale operations efficiently, ultimately strengthening the client's competitive position and supporting sustained industry growth.