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Development of a Customized SaaS Video Interview Platform to Enhance Recruitment Efficiency
  1. case
  2. Development of a Customized SaaS Video Interview Platform to Enhance Recruitment Efficiency

Development of a Customized SaaS Video Interview Platform to Enhance Recruitment Efficiency

knubisoft.com
IT & Video Services
Business services
Media

Identifying Challenges in Existing Video Interview Solutions for Recruitment

The client faced issues with their initial video interview application, including poor app design and architecture leading to slow functionality, numerous bugs, outdated interface, minimal user adoption, and financial losses due to inefficiencies. They require a re-engineered solution to improve user engagement and operational performance in their recruitment processes.

About the Client

A mid-sized technology firm specializing in video solutions aiming to improve their recruitment and candidate engagement processes through a tailored video interview platform.

Goals for Developing an Advanced Video Interview SaaS Platform

  • Redesign and re-architect the video interview application to improve performance, usability, and stability.
  • Enhance integration capabilities with third-party systems such as SaaS CRM and payment gateways.
  • Reduce system response times and server load while maintaining high request throughput.
  • Increase user adoption rates by providing a modern, intuitive interface.
  • Implement comprehensive monitoring and configuration processes to ensure stable operation.
  • Accelerate recruitment workflows through faster, more reliable video interview processing.

Core Functional Features for the New Video Interview Platform

  • User-friendly, modern UI/UX for candidate and recruiter interactions
  • Robust backend architecture ensuring fast performance and scalability
  • API for seamless integration with existing CRM systems and payment services
  • Video streaming capabilities with third-party media systems integration
  • System monitoring and analytics dashboard for real-time operational insights
  • Secure login, data encryption, and compliance with privacy standards
  • Configurable interview workflows and process automation

Technological Foundations for the Video Interview System

Microsoft .NET Framework for backend services
Cloud infrastructure via AWS for scalability and reliability
CRM integration platforms
Media streaming protocols and tools (e.g., Wowza Media Systems)
SMTP services for notifications

Essential External System Integrations

  • CRM systems for candidate and client data synchronization
  • Payment gateways for transaction processing
  • Media streaming services for real-time video delivery
  • Monitoring and analytics tools for system performance tracking

Critical Non-Functional System Specifications

  • System response time under 2 seconds for key processes
  • Ability to handle high request volumes with minimal load on servers
  • High system uptime and availability (e.g., 99.9%)
  • Secure data handling complying with privacy standards
  • Scalable architecture to support increasing user base

Projected Business Benefits and Performance Improvements

By re-architecting and redesigning the video interview platform, the client aims to significantly increase user adoption rates, reduce system response times by over 50%, and lower operational costs associated with system bugs and inefficiencies. The improved system is expected to streamline recruitment workflows, enhance candidate engagement, and generate measurable financial savings through faster and more reliable interview processes.

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