Development of a Customized E-Commerce Platform for Elderly Care Supplies

The client aimed to improve online visibility and increase product sales in a competitive eCommerce market. They faced difficulties in providing a seamless checkout process, managing recurring orders, tracking referrals effectively, and integrating order history with their existing ERP systems, which impacted customer experience and operational efficiency.

A mid-sized online retailer specializing in elderly care supplies and home delivery services seeking to enhance their digital storefront

• Implement a robust, user-friendly eCommerce platform that boosts online visibility.
• Increase product sales through optimized checkout processes and targeted features.
• Develop a recurring billing module to support regular customer orders.
• Create a custom themed design to enhance brand identity and user experience.
• Integrate referral tracking to incentivize customer referrals.
• Enable integration of order history with existing ERP systems to streamline operations.
• Deliver the project within a 2-month timeframe with a focus on quality and performance.

• Customized checkout process to improve user experience and reduce cart abandonment.
• Recurring billing module to manage subscription-based orders efficiently.
• Custom theme development aligned with the brand identity.
• Referral tracking system to monitor and incentivize customer referrals.
• Integration of customer order history with ERP system for accurate record keeping and seamless operations.

• ERP system for order history synchronization
• Referral tracking system
• Payment gateways and billing systems

• Platform should support high traffic loads with optimal performance
• Ensure secure handling of customer data and payment information
• System should be scalable to accommodate future growth and feature expansion
• Rapid deployment with a total project duration of approximately 2 months

The new eCommerce platform is expected to significantly enhance online visibility, resulting in an estimated 20-30% increase in product sales within the first quarter post-launch. Improved user experience, streamlined order management, and effective referral programs will lead to higher customer satisfaction and repeat business, ultimately strengthening the client's market position in the elderly care supplies sector.