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Development of a Customizable Learning Management System with ERP Capabilities for Education Providers
  1. case
  2. Development of a Customizable Learning Management System with ERP Capabilities for Education Providers

Development of a Customizable Learning Management System with ERP Capabilities for Education Providers

itransition.com
Education
Information technology
Business services

Identified Challenges in Managing End-to-End Educational Programs

The client currently utilizes an existing LMS that lacks comprehensive functionality for onboarding educational institutions, automating administrative processes, and integrating external platforms. The legacy system's closed-source nature hampers customization, leading to inefficient workflows and delays in launching new academic cycles. The need exists for a flexible, scalable solution capable of supporting digital signatures, automated notifications, and seamless data export and import processes to meet the dynamic demands of their educational services.

About the Client

A mid-sized education organization specializing in online training programs, seeking an integrated platform to manage course delivery, school onboarding, and administrative workflows.

Goals for Implementing a Robust, Flexible Educational Management Platform

  • Implement a customizable LMS integrated with ERP features to streamline school onboarding, student management, and course delivery.
  • Automate key processes such as application handling, contract signing, teacher enrollment, and course registration to enhance operational efficiency.
  • Enable digital document signing, automated notifications, and comprehensive reporting capabilities.
  • Reduce platform deployment time to align with academic calendars, ensuring readiness for new enrollment cycles.
  • Achieve a low total cost of ownership through the use of open-source solutions and cloud deployment options, ensuring scalability and ease of maintenance.

Core Functional Capabilities for the Education Management Platform

  • School and teacher application forms with data validation and status tracking
  • CRM integration for managing school contacts, applications, and onboarding status
  • Digital signature functionality for signing Memorandums of Understanding and contracts
  • Automatic creation of project and opportunity records upon application acceptance
  • Workflow automation for moving applications through various stages, including onboarding and course assignment
  • Online course management, including lecture scheduling, resource uploading, and participant enrollment
  • Student assessment tools with quizzes, reflection submissions, and final projects
  • Certificate issuance for course completion
  • Automated notifications and reminders for teachers and students
  • Survey modules for gathering feedback post-course
  • Final evaluation reporting with anonymized survey results
  • Archiving of previous semester data and preparation for new cycles

Preferred Technologies and Platforms for System Development

Open-source ERP platform (e.g., Odoo Community or Enterprise)
Modular architecture for easy customization and scaling
Cloud hosting on a dedicated platform (e.g., Odoo.sh equivalent)
Third-party LMS modules or plugins for course management
API-based integrations for third-party tools like Zoom

Essential External System Integrations

  • Video conferencing tools (e.g., Zoom) for live webinars and meetings
  • Electronic signature services for document signing
  • Payment gateways for billing and invoicing
  • CRM systems for managing applications and communications
  • Storage solutions for hosting course materials and resources

Key Non-Functional System Requirements

  • Scalability to support increasing number of schools, teachers, and students
  • High system availability with 99.9% uptime
  • Data security and compliance with relevant privacy standards
  • Responsive user interface supporting desktop and mobile devices
  • Rapid deployment capacity to meet academic scheduling deadlines

Expected Business Outcomes and Benefits

This platform is anticipated to significantly improve operational efficiency by automating administrative workflows, reducing onboarding and course setup time, and enabling flexible program management. The client can expect faster time-to-market for new courses, increased scalability, and enhanced user experience for educators and learners, ultimately leading to higher engagement and better educational outcomes.

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