The client requires a robust online store to sell sportswear, fitness apparel, and home fitness equipment that seamlessly integrates with their existing digital health ecosystem. Current limitations include ineffective product recommendations, suboptimal user engagement, and lack of customized content tailored to customer fitness journeys, which hinder sales conversion and customer satisfaction.
A mid-sized retail business specializing in sports apparel, fitness equipment, and athleisure products aiming to enhance online shopping experience and product personalization.
The new platform is expected to significantly improve customer engagement through personalized recommendations and interactive features, leading to higher conversion rates, increased sales of sports and fitness products, and enhanced brand loyalty. It aims to support scalable growth and provide a seamless shopping experience aligned with the company's digital health ecosystem.