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Development of a Cross-Platform Secure WebRTC Communication and Collaboration System
  1. case
  2. Development of a Cross-Platform Secure WebRTC Communication and Collaboration System

Development of a Cross-Platform Secure WebRTC Communication and Collaboration System

oxagile.com
Telecommunications
Business services

Challenges in Building a Secure, Reliable, and Cross-Platform Communication Platform

The client requires a robust and secure communication platform supporting real-time audio and video conferencing, file sharing, and collaboration features across diverse operating systems. Key issues include ensuring high scalability to support thousands of concurrent users, maintaining enterprise-grade security and compliance standards, and providing reliable performance under varying network conditions.

About the Client

A mid to large-sized enterprise specializing in secure communications, offering real-time audio and video conferencing solutions to enterprise clients across multiple platforms.

Goals for Developing a Secure, Scalable, and Feature-Rich Communication System

  • Create a multi-platform communication application compatible with Windows, macOS, Linux, iOS, and Android
  • Support high-quality multiparty audio and video conferencing with stream quality optimized based on network conditions
  • Ensure system scalability to handle thousands of concurrent users
  • Implement comprehensive security measures including end-to-end encryption, role-based access, MFA, and compliance with privacy standards like ISO 27001 and GDPR
  • Enable seamless file and screen sharing, call recording, and picture-in-picture features
  • Develop real-time monitoring, detailed reporting, and analytics dashboards for user activities and stream quality
  • Integrate enterprise security policies, MDM, and remote wipe capabilities to support organizational security requirements

Core Functional and Technical Features for the Communication Platform

  • Multiparty audio and video conferencing with support for thousands of participants
  • Cross-platform compatibility for Windows, macOS, Linux, iOS, Android
  • Adaptive stream quality optimization based on network conditions
  • Support for UDP, TCP, and TLS protocols for reliable connectivity
  • Seamless screen sharing and file sharing capabilities
  • Call recording and picture-in-picture mode
  • End-to-end encryption for all media, messages, and file sharing
  • Role-based access controls, MFA, private contact lists, and secure user authentication
  • Remote wipe, remote lock, and enterprise security policy enforcement
  • Detailed real-time activity and stream monitoring, along with comprehensive reporting and analytics dashboards

Preferred Technologies and Architectural Approach

WebRTC for real-time communication
Encryption standards for secure data transmission
Cross-platform development frameworks supporting Android, iOS, Windows, macOS, Linux
Real-time network condition analysis and adaptive streaming algorithms
Secure media asset management and media pipelines

External System Integrations Needed

  • Enterprise security systems such as MDM solutions
  • Identity providers for MFA and role management
  • Monitoring and analytics tools for real-time stream quality and user activity
  • Compliance auditing systems
  • Cloud storage and hosting services for secure file storage

Non-Functional System Requirements

  • Support scalability to thousands of simultaneous users
  • Ensure real-time performance with minimal latency
  • Maintain end-to-end encrypted communications
  • Achieve high system availability and fault tolerance
  • Perform regular vulnerability assessments and penetration tests
  • Support compliance with GDPR, ISO 27001, and other privacy standards

Expected Business Impact and Value of the Communication System

By developing this scalable, secure, and cross-platform communication system, the client aims to improve user experience with high-quality, reliable conferencing tools. The system is expected to support thousands of concurrent users with HD video, adaptive streams, and robust security, leading to increased user satisfaction, broader market adoption, and strengthened leadership in real-time communication solutions.

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