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Development of a Cross-Platform Property Management Mobile Application
  1. case
  2. Development of a Cross-Platform Property Management Mobile Application

Development of a Cross-Platform Property Management Mobile Application

verytechnology.com
Real estate
Business services

Identifying Challenges in Managing Modern Property Communities

A property management organization aims to develop a comprehensive digital platform that enables residents to RSVP for events, submit and track maintenance requests, and manage rent payments seamlessly across multiple platforms. The current manual or disjointed systems hinder resident engagement and operational effectiveness, necessitating a unified, accessible digital solution compatible with iOS and Android devices.

About the Client

A property management company or co-living space operator seeking to enhance resident engagement and operational efficiency through a custom mobile solution.

Goals for an Effective Digital Property Management Solution

  • Launch a feature-rich, cross-platform mobile app within a 12-week timeframe to maximize resident engagement.
  • Enable residents to view, RSVP, and interact with community events via API integration with an event management service.
  • Implement a maintenance request system that allows residents to submit tickets, track their status, and chat with maintenance personnel, integrated with existing property management APIs.
  • Provide a secure, integrated payment system allowing residents to view account details and process rent payments through the app.

Core Functional Capabilities for the Property Management App

  • User authentication and profile management
  • Event viewing, RSVP, and calendar integration via external event API
  • Maintenance request submission, status tracking, and real-time chat with repair staff, integrated with existing ticketing systems
  • Resident account dashboard displaying rent and payment history, with secure API integration for payment processing

Technology Stack Recommendations for Cross-Platform Development

React Native for building the mobile application to support both iOS and Android from a single codebase
Ruby on Rails or equivalent framework for backend development to enable rapid iteration and scalability

Essential External System Integrations

  • Event management API (e.g., Eventbrite or equivalent) for community events
  • Property management platform API for account and rent details
  • Maintenance ticketing and chat API for service requests
  • Secure payment gateway API for processing rent payments

Non-Functional System Performance and Security Criteria

  • Deployment within 12 weeks with capabilities for ongoing updates
  • High app stability and performance on both iOS and Android devices
  • Data security and compliance with privacy standards for financial transactions and personal data
  • Scalability to accommodate future feature additions and growing resident base

Projected Business Benefits from the Digital Property Management System

The implementation of the cross-platform app is expected to enhance resident engagement by providing seamless access to events, maintenance, and payments, leading to improved operational efficiency. Based on prior similar projects, anticipated outcomes include quicker maintenance resolution times, higher resident satisfaction, and streamlined rent collection processes, contributing to a more connected and efficient community management ecosystem.

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