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Development of a Cross-Platform Mobile Electronic Signature Solution with Advanced Features
  1. case
  2. Development of a Cross-Platform Mobile Electronic Signature Solution with Advanced Features

Development of a Cross-Platform Mobile Electronic Signature Solution with Advanced Features

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Information technology
Business services

Challenges Faced by Enterprises in Mobile E-Signature Adoption

A company providing digital signature and contract digitization solutions needs a reliable, efficient, and maintainable mobile application to facilitate e-signing at point-of-sale locations. Their existing native apps are outdated, inconsistently coded due to multiple developers over years, and difficult to maintain, leading to recurrent bugs and high maintenance costs. They require a solution that integrates seamlessly with their system, is easy to use for both sellers and buyers, and supports rapid updates without disrupting user experience.

About the Client

A mid-to-large enterprise specializing in digital document management and contract automation, seeking to enhance their mobile signing capabilities for retail and enterprise clients.

Goals for Developing an Advanced Mobile E-Signature Platform

  • Develop a user-friendly mobile application enabling seamless e-signatures directly on retail tablets and smartphones.
  • Design the app with integrated features such as QR code scanning to enhance user experience and operational efficiency.
  • Rewrite legacy native apps using a cross-platform technology to streamline development and reduce maintenance costs.
  • Ensure high performance, scalability, and security standards to support over 6000+ customers across 50+ countries and handle more than 1 million transactions per month.
  • Implement continuous feature enhancement and system integration capabilities to keep the application adaptable to evolving client needs.

Core Functionalities of the Mobile Electronic Signature System

  • Ability for users to digitally sign documents directly on mobile devices or tablets.
  • Integration of QR code scanning to facilitate quick retrieval and verification of documents.
  • Support for unconventional features like screensaver mode to meet retail environment needs.
  • Real-time updates and feature additions post-launch, with minimal user disruption.
  • Compatibility with multiple operating systems via cross-platform development.

Preferred Technologies for Mobile E-Signature Application Development

Flutter for cross-platform development
iOS and Android native platforms for initial builds
Cloud-based backend services for scalability and maintenance

Essential System Integrations for a Complete E-Signature Solution

  • Existing document management systems
  • QR code generation and scanning modules
  • User authentication and secure data storage systems

Non-Functional Requirements Ensuring Reliability and Performance

  • Application must support high availability and scalability to handle over 1 million transactions monthly.
  • Performance benchmarks: App response time under 2 seconds.
  • Security measures including data encryption, secure authentication, and compliance with relevant standards.
  • Smooth app updates with noninvasive release processes.

Projected Business Benefits from the Mobile E-Signature Platform

The developed mobile solution is expected to significantly improve the e-signing experience for both sellers and buyers, increasing adoption and operational efficiency. With a scalable, easy-to-maintain app, the enterprise can support expanding customer base and transaction volume, potentially doubling or tripling transaction metrics, reducing maintenance costs through unified codebase, and enhancing user satisfaction across multiple markets.

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