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Development of a Cross-Platform Internal Communication & Data Management Application for Manufacturing and Retail Operations
  1. case
  2. Development of a Cross-Platform Internal Communication & Data Management Application for Manufacturing and Retail Operations

Development of a Cross-Platform Internal Communication & Data Management Application for Manufacturing and Retail Operations

osedea.com
Manufacturing
Retail
Automotive
Business services

Identifying Communication and Data Accessibility Challenges in Complex Manufacturing Organizations

The client faces significant difficulties in facilitating efficient, scalable, and real-time communication between its manufacturing facilities and sales management teams across various brands and regions. Their existing legacy applications are limited in scope, incompatible with older operating systems, and lack centralized data sharing capabilities, leading to delays and miscommunication that hinder operational efficiency.

About the Client

A large, multinational manufacturing corporation with multiple brands and a widespread dealership network, seeking to automate and streamline internal communications and data sharing between manufacturing sites and retail outlets.

Goals for Enhancing Internal Communication and Data Accessibility

  • Develop a scalable application that supports real-time notifications and updates to improve communication between manufacturing and sales teams.
  • Ensure compatibility with legacy operating systems (e.g., Windows 7) used across multiple dealership locations.
  • Create a centralized platform that aggregates key operational data such as sales results, objectives, and bonuses in real-time accessible via desktop.
  • Implement an intuitive user interface with customizable branding elements for different organizational units.
  • Simplify data management processes, enabling one-click data uploads and updates.
  • Provide a solution adaptable for future scalability and multi-platform support.

Core Functional Capabilities for the Internal Communication & Data Platform

  • Real-time notification system for updates on sales, objectives, and bonuses
  • Compatibility with older Windows operating systems (including Windows 7)
  • Brand-specific custom UI themes to reflect different organizational units
  • Centralized data repository accessible via desktop application
  • One-click data upload and update functionalities
  • Role-based access controls for different user types
  • Secure data transmission and storage with appropriate encryption

Preferred Technologies and Architectural Approaches

React Native for cross-platform application development
Node.js for backend services
Docker for containerization and deployment
MySQL for database management

Necessary External System Integrations

  • Legacy proxy servers for data exchange
  • Existing reporting and analytics systems
  • Authentication and user management systems

Performance, Scalability, and Security Considerations

  • Application must support real-time data updates with minimal latency
  • Compatibility with Windows 7 and other legacy OS versions
  • Reliable operation in distributed environments with variable network conditions
  • Role-based security controls ensuring data privacy and access restrictions
  • System scalability to accommodate increasing users and data volume over time

Expected Business Outcomes and Value from the New System

The new application is expected to streamline internal communications, reduce data handling time with one-click uploads, and provide real-time insights into operational metrics. This will enhance decision-making, improve the accuracy and timeliness of information sharing, and support the client’s strategic growth. The system aims to enable centralized data accessibility for multiple brands and regions, ultimately contributing to increased operational efficiency and sales performance.

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