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Development of a Comprehensive Online Business Banking Marketplace

diffco.us

Financial services

Challenges with Traditional Business Banking

IPBank's existing processes for providing banking services to business clients were fragmented, cumbersome, and relied on manual document handling. Customers faced lengthy application processes, lack of transparency in application status, and limited access to personalized financial tools. The bank sought a more efficient, convenient, and customer-centric solution to streamline business banking operations and enhance customer engagement.

About the Client

A full-service bank providing financial products and services to individuals and businesses, seeking to modernize its business banking offerings and improve customer experience.

Project Goals

Develop a fully online platform for offering a comprehensive suite of business banking products and services.
Simplify and accelerate the application process for new products and services.
Enhance customer self-service capabilities through personalized dashboards and online tools.
Improve document management efficiency with integrated e-signing and application tracking.
Increase customer satisfaction through a more convenient and transparent banking experience.
Enable efficient state procurement corporate processes and financing.

Functional Requirements

Online application for banking products (checking accounts, loans, credit lines).
Document management with e-signing and application status tracking.
Personalized dashboards with tailored product offerings and tools.
Loan and credit line calculators.
Integrated appointment scheduling with bank representatives.
Multi-user access with role-based permissions for company management.
Secure 2-factor authentication.
State procurement process integration.

Preferred Technology Stack

PHP (Symphony framework)

Angular

MySQL

Docker

Kubernetes

Required Integrations

SMS/Email gateway for 2-factor authentication
Potential integration with state procurement systems.

Non-Functional Requirements

Scalability to handle a large number of users and transactions.
High availability and reliability.
Robust security measures to protect sensitive financial data.
Performance optimization for fast loading times.
Accessibility across multiple devices (desktop and mobile).

Expected Business Impact

This project is expected to significantly improve IPBank's operational efficiency, reduce customer acquisition costs, enhance customer satisfaction, and drive revenue growth by providing a more modern and convenient banking experience for business clients. The platform will enable IPBank to compete more effectively in the digital banking landscape and solidify its position as a leading financial services provider.