Development of a Coach Management Platform for Elite Sports Instruction

The organization faces difficulties in efficiently managing coach workflows, client scheduling, and delivering consistent, high-quality instruction, which impacts customer satisfaction and operational efficiency.

A professional sports coaching organization aiming to streamline operations, client scheduling, and instructional delivery through a dedicated platform.

• Develop a comprehensive platform that streamlines coach scheduling, client management, and session delivery.
• Create a user-friendly mobile app to empower coaches with real-time access to scheduling and client information.
• Implement scalable, secure, and performance-oriented architecture to support growing business needs.
• Improve client engagement and consistency of coaching sessions to elevate service quality.

• Mobile app for coaches to view and manage schedules, client information, and session details in real-time.
• Backend system to handle coach and client profiles, appointment booking, and session history.
• Notification system to alert coaches and clients of upcoming sessions and updates.
• Secure login and user authentication protocols ensuring data privacy.
• Admin dashboard for oversight, data analytics, and operational management.

• Calendar and scheduling APIs for syncing appointments
• Payment processing systems for session billing
• Messaging and notification services for real-time alerts

• System must support concurrent access for 1,000+ users without performance degradation
• Data encryption and secure authentication to ensure client privacy
• High availability with 99.9% uptime
• Responsive design optimized for various mobile devices

The new platform aims to significantly improve operational efficiency, enabling a 20-30% reduction in scheduling and administrative overhead. It will enhance coaching consistency and client satisfaction, contributing to increased retention and new client acquisition. The system’s scalability prepares the organization for future growth and expanded digital engagement.