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Development of a Cloud-Based Mobile Field Management Application with Serverless Architecture
  1. case
  2. Development of a Cloud-Based Mobile Field Management Application with Serverless Architecture

Development of a Cloud-Based Mobile Field Management Application with Serverless Architecture

trigent.com
Construction
Logistics
Environmental Services

Current Manual Processes Impair Field Operations Efficiency

The client manages nearly 300 field staff and drivers using manual, disconnected systems relying on calls and paper documentation for task allocation, worksite monitoring, and equipment management. This approach leads to high turnaround times, errors, revenue leakage, and limited real-time visibility, hindering operational agility and resource optimization. The existing system constrains the company's ability to quickly adapt to project needs and improve data accuracy.

About the Client

A mid-sized construction and environmental management firm with a large field workforce, focusing on site development, remediation, and heavy equipment management.

Goals for Streamlining Field Operations through Digital Transformation

  • Implement a reliable, real-time field management mobile application supporting iOS and Android platforms.
  • Automate and digitize task allocation, worksite management, machinery, and material tracking to eliminate paper trails.
  • Provide instant notifications and updates to field staff to enhance communication and responsiveness.
  • Improve data accuracy and operational visibility with automated GPS-based time and task tracking.
  • Reduce manual errors, operational delays, and billing discrepancies to optimize resource utilization.
  • Deploy a secure, scalable, and cost-effective serverless architecture to support current needs and future expansion.
  • Enable integration with existing legacy systems and support future progressive web applications.

Core Functionalities for Field Management Mobile Application

  • User-friendly native mobile interfaces for iOS and Android with outdoor-optimized UI design.
  • Digital task allocation and management module with status updates.
  • Worksite and machinery oversight dashboards.
  • Materials and budgeting management functionalities.
  • Automated GPS tracking for timekeeping and employee location verification.
  • Push notifications for assignments, alerts, and updates via cloud messaging services.
  • Secure APIs supporting third-party and internal integrations.
  • Real-time analytics and operational health monitoring dashboards.

Recommended Technologies and Architectural Approach

Serverless architecture leveraging cloud functions (e.g., AWS Lambda or equivalent)
Mobile app development using Swift (iOS) and Java (Android) with platform-specific SDKs
API management with secure, scalable RESTful APIs
Push notification services
GPS-based tracking and location services
Cloud-native monitoring tools (e.g., CloudWatch or equivalents)

Necessary System Integrations for Seamless Operations

  • Legacy on-premise management systems for data synchronization
  • Push notification service platform
  • GPS and location services APIs
  • Potential future PWA support tools

Non-Functional Requirements for Robust Deployment

  • System should support at least 300 concurrent users with scalability options
  • GPS tracking accuracy within 10 meters for time and location verification
  • Application uptime of 99.9% with real-time data synchronization
  • Secure data transmission and storage compliant with relevant standards
  • Cost-effective serverless architecture to reduce ongoing operational costs

Projected Business Benefits of the Field Management Solution

The implementation of this mobile field management application is expected to eliminate manual record-keeping, improve data accuracy, and facilitate real-time updates, leading to enhanced operational efficiency. Anticipated outcomes include faster turnaround times, reduced billing errors, optimized resource utilization, and scalable infrastructure that minimizes maintenance costs. These improvements collectively aim to support better decision-making and increased revenue opportunities for the organization.

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