Development of a Cloud-Based IoT Infrastructure Management SaaS Platform

The client currently operates a siloed, on-premises IoT network management system, which limits remote access, real-time monitoring, and quick deployment. This results in higher operational costs, delayed issue detection, and reduced customer satisfaction. The client seeks to transition to a scalable, cloud-based SaaS platform to enhance security, accessibility, and functionality across their IoT device fleet.

A manufacturing company specializing in IoT sensors, meters, and gateways for industrial liquid circulation systems aiming to migrate and modernize its IoT management infrastructure.

• Migre existing on-premises IoT management system to a scalable cloud-based SaaS platform.
• Reduce end-user costs and increase customer loyalty through a more accessible solution.
• Accelerate system deployment and onboarding processes for new customers.
• Enable advanced platform functionalities including user role management, remote device onboarding, and real-time monitoring.
• Improve issue detection and resolution times, enabling timely maintenance and reducing equipment failures.

• User authentication with multiple roles and permissions for hierarchical data management.
• Remote device onboarding with secure initial setup over the cloud.
• IoT network setup, configuration, and maintenance workflows including firmware over-the-air (FOTA) updates.
• Visual mapping of IoT network components, connections, and interactions.
• Data visualization dashboards and manual analysis tools for end users.
• Automated and customizable reporting at various data hierarchy levels.
• Critical alerting system with notifications, logging, and escalation procedures.
• Subscription and billing management for SaaS customers.
• Admin interface for platform effectiveness monitoring and management.

• IoT cloud platform (e.g., AWS IoT Core, comparable alternatives) for device connectivity.
• Firmware management system for device updates.
• Billing and subscription management systems.
• Business intelligence tools for admin analysis.
• Notification and alert systems.

• Scalable architecture supporting increasing device fleet and user base.
• High system availability with minimal downtime.
• Robust security measures ensuring data integrity and access control.
• Fast response times for user interactions, ideally under 2 seconds.
• Compliance with industry data standards and best practices.

The deployment of a cloud-based IoT management SaaS platform is expected to significantly reduce end-user operational costs, improve equipment issue detection and resolution times, and enable rapid onboarding of new customers. This transformation aims to increase customer retention and expand market reach, similar to achieving a versatile, secure, and scalable IoT infrastructure that enhances overall operational efficiency.