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Development of a Branded Telematics Platform for Insurance Brokers with Real-Time Driving Analytics and Incident Reporting

zaven.co

Insurance

Financial services

Challenges in Driver Behavior Monitoring and Claims Processing

Insurance brokers require a scalable, user-friendly platform to monitor customer driving behaviors, automate data analysis, and streamline accident reporting. Existing solutions lack seamless integration with vehicle systems, contextual user guidance, and real-time feedback mechanisms.

About the Client

Technology company specializing in digital engagement and automation solutions for insurers and financial institutions

Key Goals for Telematics Platform Development

Create brandable mobile and web applications for OEM distribution
Implement automated driving behavior assessment with contextual feedback
Enable seamless vehicle detection and trip recording via Beacon technology
Develop guided incident reporting workflows with quality-assured photo documentation
Provide brokers with data analysis tools for risk assessment and customer insights

Core System Capabilities

Beacon-triggered automatic trip recording (background operation)
GPS-based driving behavior tracking with mistake visualization
Interactive driving score feedback through data diagrams
Step-by-step photo documentation with real-time quality analysis
Fully branded responsive admin panel for data management and reporting
Multi-tenancy support for insurance broker customization

Technology Stack Requirements

Android/iOS mobile development frameworks

REST API architecture

Web-based admin panel (React/Vue.js)

Cloud backend integration

System Integration Needs

Vehicle Beacon devices
GPS location services
Existing insurance backend systems
Document verification APIs

Operational Requirements

24/7 system availability with 99.9% uptime
GDPR-compliant data security measures
Scalable architecture for 100k+ concurrent users
Sub-200ms latency for critical API endpoints
Cross-platform compatibility across major OS versions

Expected Business Outcomes

Enables insurance brokers to reduce claims processing time by 40% through automated documentation, improve customer retention via personalized driving feedback, and achieve 30% faster onboarding through branded digital experiences. The platform supports data-driven pricing models while maintaining compliance with industry regulations.