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The hospital faces challenges in effectively engaging patients and their families in their care journey. This includes difficulties in providing timely information, facilitating communication, and improving adherence to treatment plans. There is a need for a centralized platform to enhance patient experience and outcomes.
Ann & Robert Lurie Children’s Hospital of Chicago is a leading pediatric academic medical center committed to providing exceptional care and advancing medical research for children.
The implementation of this patient engagement platform is expected to result in improved patient satisfaction, enhanced health outcomes, reduced readmission rates, and increased efficiency in hospital operations. Improved patient engagement will contribute to a better overall patient experience and strengthen the hospital’s reputation as a leader in pediatric care.