Develop Contractor-Side App for Slow Drain Service Expansion

Slow Drain, having successfully launched a basic iOS app for immediate customer assistance with clogged drains, faces challenges in scaling its service offerings to meet increasing demand. The current MVP app is limited in its ability to handle a larger volume of requests and expand the service area efficiently. There's a need for a contractor-side app to connect more technicians with customers and streamline the service delivery process.

A company providing on-demand drain unclogging services via a mobile application.

• Increase the number of available drain unclogging technicians.
• Improve service request fulfillment time.
• Streamline the dispatch and scheduling process for technicians.
• Expand the geographic coverage of Slow Drain's service area.
• Enable efficient communication between customers and technicians.

• Real-time service request notifications.
• GPS-based navigation to customer locations.
• Schedule management and availability settings.
• Service status updates (e.g., en route, on-site, completed).
• Customer communication tools (e.g., messaging).
• Reporting tools for service completion and earnings.
• Ability to manage availability and block out time.

• Existing Slow Drain backend API
• Mapping service (Google Maps or Apple Maps)
• Push notification service (APNs)

• Scalability to handle a growing number of technicians and service requests.
• High availability and reliability to ensure technicians can access the app at all times.
• Secure data transmission and storage.
• Performance optimization for quick response times.

The contractor app is expected to significantly increase Slow Drain's revenue by enabling it to handle a larger volume of service requests and expand its geographic reach. This will also improve customer satisfaction through faster service delivery and increased technician availability, ultimately leading to a greater market share.