Develop a Serverless Modern Backend for an eCommerce Furniture Platform to Reduce Operational Costs and Enhance Performance

The client faces high operational costs in backend management, inconsistent task performance timing, and a higher error rate due to manual processes. They require a scalable, reliable system to automate and optimize order processing, supply chain integration, and payment workflows, to support rapid growth and enhance service quality.

A mid-sized online furniture retailer focused on offering high-quality, design-driven products inspired by urban landscapes, aiming to streamline operations and improve customer experience.

• Reduce backend operational costs through automation and serverless architecture.
• Ensure rapid and predictable task performance to enhance customer experience.
• Improve process quality by minimizing human errors via formalized workflows.
• Integrate seamlessly with payment gateways and supply chain logistics providers.
• Establish a scalable infrastructure capable of supporting increased order volumes.

• Integration with external order management systems to automate task flow.
• Support for multiple payment gateways, including customizable options for payment processing.
• Integration with freight and delivery service providers to manage logistics and shipping in real-time.
• Automated QA/QC processes to ensure order accuracy and data consistency.
• Implementation of CI/CD pipelines for continuous deployment and seamless updates.

• Order management system for automating order-related tasks
• Payment systems such as Stripe and Klarna for flexible commerce options
• Freight and logistics providers for real-time delivery management
• Supply chain and shipping service APIs for global parcel shipping

• System scalability to support increasing order throughput
• High availability with 99.9% uptime
• Automated error handling and recovery processes
• Security compliance for payment and customer data
• Performance targets ensuring task completion within predefined timeframes

The implementation of a serverless, automated backend is expected to significantly reduce operational costs, improve task processing speed and consistency, and support scalable growth. This approach aims to enhance overall customer satisfaction, reduce processing errors, and establish a resilient infrastructure capable of handling increasing order volumes efficiently.