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Custom Workforce Time Management and Project Tracking System
  1. case
  2. Custom Workforce Time Management and Project Tracking System

Custom Workforce Time Management and Project Tracking System

exoft
Business services

Identified Challenges in Workforce Management and Project Oversight

The client experienced inefficiencies due to manual data entry with spreadsheets, leading to frequent tracking and billing errors, client conflicts, and time-consuming administrative tasks. As project volume increased, these issues impacted operational effectiveness and customer satisfaction.

About the Client

A mid-sized consulting firm aiming to optimize workforce management, improve project tracking, and ensure accurate billing through a tailored digital solution.

Strategic Goals for Developing an Integrated Time and Project Management Solution

  • Develop a comprehensive, web-based time tracking application to streamline employee work logging across multiple projects.
  • Enhance project and task management capabilities for better resource allocation and deadline oversight.
  • Automate billing and reporting processes to reduce errors and improve invoice accuracy.
  • Increase overall team productivity and project visibility, enabling timely decision-making.
  • Facilitate better HR management by leveraging accurate time and attendance data.

Core Functional Capabilities for the Workforce and Project Management Platform

  • Time tracking & logging: Allow employees to record work hours and log entries, assign to projects, and specify billable status.
  • Deadline management: Enable managers to set and adjust deadlines for tasks and projects.
  • Customer profiling: Create and manage customer profiles to associate work hours and projects efficiently.
  • Project & task administration: Assign tasks, manage project progress, and oversee team workloads.
  • Note and mark features: Add tags, notes, and designate time entries as billable or non-billable.
  • Time record management: Add, edit, delete, and review time entries for individual employees or teams.
  • Admin panel: Control user roles, manage project creation, and assign access permissions.
  • Reporting dashboards: Generate visual reports on project status, employee productivity, and performance metrics.

Recommended Technologies and Architectural Design

Web-based platform using modern frameworks (e.g., AngularJs, HTML/SCSS, Bootstrap 3)
Backend development with frameworks like Microsoft .NET Framework 4.5 and Entity Framework Core
Relational database management with Microsoft SQL Server

Necessary System Integrations for Seamless Functionality

  • Existing HR and attendance systems for comprehensive employee data synchronization
  • Client billing and invoicing platforms to automate financial processing
  • Project management tools or modules for unified task oversight

Essential Non-Functional System Requirements

  • System should handle multi-user concurrent access with minimal latency
  • Data security and role-based access controls to protect sensitive information
  • Scalable architecture to support future growth and additional features
  • Responsive user interface for access via desktop and mobile devices

Projected Business Benefits and Performance Metrics

The new tailored system aims to significantly improve employee productivity by reducing time spent on manual tracking to a few minutes daily. It will enhance project visibility, ensuring deadlines are met and budgets maintained, while also enabling precise billing, thereby reducing customer conflicts. Expected outcomes include increased operational efficiency and higher customer satisfaction, with automated reporting facilitating data-driven decision-making.

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