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Comprehensive Engine Replacement and Data Management Platform for Industrial Equipment Dealers
  1. case
  2. Comprehensive Engine Replacement and Data Management Platform for Industrial Equipment Dealers

Comprehensive Engine Replacement and Data Management Platform for Industrial Equipment Dealers

launchpadlab.com
Manufacturing
eCommerce
Business services

Current Challenges in Dealer Support and Data Centralization

Dealers face fragmented data access and manual, error-prone workflows when searching for engine replacement options, submitting EPA documentation, and managing product information. Data is stored across multiple legacy systems over decades, leading to inefficiencies, increased support requests, and compliance risks. This results in slower processing times, inconsistent information, and a suboptimal dealer experience.

About the Client

A mid-sized manufacturer of high-performance industrial engines and power equipment serving a dealer network nationwide, aiming to streamline product replacement processes and data management.

Goals for Modernizing Engine Replacement and Data Management

  • Develop a centralized, scalable portal to unify engine data, enabling accurate and efficient search and comparison by dealers.
  • Automate EPA-required documentation submission to reduce manual effort and compliance errors.
  • Enhance dealer experience through an intuitive user interface for engine lookup, ordering, and documentation.
  • Improve internal data sharing and communication among engineering, sales, and customer support teams.
  • Achieve measurable increase in engine replacement conversions, faster processing times, and reduction in errors and support cases.
  • Leverage modern cloud technologies to ensure scalability, security, and ease of maintenance.

Core System Functionalities for Engine Replacement and Data Automation

  • Intuitive search functionality accepting model/specifications or serial numbers for engine lookup.
  • A replacement engine finder displaying matched options with technical details and specifications.
  • Streamlined ordering process enabling adding engines and parts to a shopping cart for purchase.
  • Automated EPA documentation generation and submission workflows.
  • Consolidation of legacy data into a centralized, accessible database with up-to-date information.
  • Dashboard for internal teams to manage data, monitor submissions, and analyze dealer activity.
  • Integration with existing ERP and eCommerce platforms for order fulfillment and inventory updates.

Technology Stack and Architecture Preferences for Core Development

Cloud platform enabling scalability (e.g., cloud hosting services similar to Heroku route).
Modular application architecture supporting API-driven interactions.
Modern web development frameworks prioritized for frontend and backend development.

Essential External System Integrations for Seamless Operations

  • ERP systems for order processing and inventory synchronization.
  • Legacy engine databases for data migration and consolidation.
  • eCommerce platforms for order cart management.
  • EPA regulatory submission portals or APIs for documentation automation.

Critical Non-Functional System Specifications

  • Scalability to handle hundreds of dealer searches weekly and future growth.
  • High performance with page load times under 2 seconds for search results.
  • Data security compliance, including secure handling of EPA documentation.
  • System availability of 99.9% uptime to support dealer operations.
  • Responsive UI compatible with desktops and mobile devices.

Expected Business Outcomes from System Modernization

The new engine replacement platform is projected to significantly improve dealer support efficiency, reduce manual effort and errors, and accelerate processing times. It aims to increase replacement engine conversions by approximately 15%, facilitate hundreds of engine searches weekly, and generate ongoing revenue growth through increased parts and accessories sales. The centralized data and automation are expected to enhance internal collaboration, improve compliance management, and deliver an improved customer and dealer experience.

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