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Comprehensive Donation Platform Overhaul with User Profiles, Multi-Project Management, and Real-Time Analytics
  1. case
  2. Comprehensive Donation Platform Overhaul with User Profiles, Multi-Project Management, and Real-Time Analytics

Comprehensive Donation Platform Overhaul with User Profiles, Multi-Project Management, and Real-Time Analytics

halo-lab.com
Non-profit
Media

Identified Challenges in Current Non-Profit Donation Systems

The client faces outdated website design with unclear messaging, Difficult navigation for sponsors and donors, Limited content to engage users, Inefficient donation processing and tracking, Lack of personalized user profiles, and Authentication and data security concerns, hindering fundraising efforts and stakeholder engagement.

About the Client

A large-scale public charity organization managing multiple impactful projects globally, aiming to optimize donor engagement, transparency, and operational efficiency.

Goals for Modernizing the Donation and Engagement Platform

  • Redesign the website to enhance clarity, modernity, and brand identity
  • Increase donor and sponsor acquisition through improved user experience
  • Implement detailed user profiles and dashboards for engagement and transparency
  • Enable seamless, secure online donations with support for recurring contributions
  • Develop dynamic content management systems for updates, news, and resources
  • Incorporate advanced data visualization (e.g., 3D project maps) for global project impact
  • Implement notification systems for updates, new projects, and donation milestones
  • Facilitate multi-language support to serve a diverse user base
  • Ensure data privacy and security, especially for sensitive user and donor information

Core Functional System Features to Support Fundraising Goals

  • Custom donation form with integration to external payment processor supporting multi-project donations and subscriptions
  • User registration, login, and profile management dashboard showing donation history, project subscriptions, and impact metrics
  • Project management system with the ability to add, edit, and feature ongoing campaigns and their geolocations
  • Interactive 3D globe visualization with project markers, hover details, and filtering capabilities
  • Content management system enabling easy editing and publishing of news, blog, and resource articles
  • Automated notification system for updates, new project launches, and donation milestones via webhooks and push notifications
  • Advanced search functionality for content discovery across resources, blogs, and projects
  • Multi-language interface to accommodate a global audience
  • Social sharing options for content and user engagement

Technology Stack and Architectural Preferences for the Platform

Modern front-end frameworks such as React or Vue.js for dynamic UI
Backend development using Node.js or similar serverless/server-oriented architectures
Use of CMS platforms for flexible content management (e.g., Sanity, Prismic, or comparable highly customizable CMS)
Stripe or equivalent payment gateways supporting project-specific donations and subscriptions
3D visualization libraries such as Three.js for interactive globe representations
State management using Redux or equivalent for predictable data flow
Webhooks and serverless functions for real-time notifications and data synchronization

Essential External System Integrations for Enhanced Functionality

  • Payment processing system (e.g., Stripe) for donations and recurring payments
  • Content delivery network and indexing service (e.g., Algolia) for search optimization
  • Push notification services (e.g., Firebase) for real-time updates
  • CMS integration for content editing and publication
  • Geolocation services for project mapping and visualization

Key Non-Functional Requirements Ensuring System Performance & Security

  • High scalability to handle thousands of concurrent users and donations
  • Data privacy compliance standards (e.g., GDPR, CCPA)
  • Robust security measures for sensitive user and payment data
  • Performance metrics: page load times < 3 seconds; system uptime > 99.9%
  • Responsive design for accessibility across devices and browsers
  • Multilingual support for at least three languages initially, expandable as needed

Projected Business Impact and Success Metrics

The platform is expected to significantly increase donor engagement, support targeted fundraising campaigns, and improve transparency and reporting. Objectives include boosting donation volume by at least 30%, expanding user registrations and profiles, and enhancing global project visibility through interactive visualizations, ultimately enabling the organization to raise over $50 million annually and strengthen stakeholder trust.

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