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Comprehensive Cloud-Based Event Management Platform Enhancement
  1. case
  2. Comprehensive Cloud-Based Event Management Platform Enhancement

Comprehensive Cloud-Based Event Management Platform Enhancement

itransition.com
Information technology
Business services

Current Challenges in Event Management Software Modernization

The client operates a partially developed, legacy web-based event management platform that is outdated and not optimized for modern user needs, including cross-platform accessibility. The existing architecture limits further refinement and expansion, hindering the ability to meet evolving market demands for comprehensive, user-friendly event organization solutions on mobile and desktop devices.

About the Client

A mid-sized global software company specializing in event management solutions for conferences, awards, and exhibitions seeking to modernize and expand its platform capabilities.

Goals for Developing an Advanced, Scalable Event Management System

  • Redesign and rebuild the existing event management platform to support mobile and cross-platform access, ensuring a seamless user experience.
  • Expand functional scope to include modules for awards management, conference organization, exhibition coordination, and customizable branding features.
  • Implement integrations with major payment gateways and cloud services to streamline registration, transactions, and data management.
  • Reduce time-to-market for new features and releases by establishing a scalable and maintainable architecture, targeting an initial release within 8 months.
  • Enhance platform security, performance, scalability, and fault-tolerance to support a growing global user base across various industries.

Core Functional System Capabilities and Features

  • Event website builder enabling quick setup with theme selection, content cloning for recurrent events, scheduling, and branding customization.
  • User registration and delegate management with profile creation, scheduling, and networking functionalities.
  • Speaker management including profile invitations and content management.
  • Event timeline marking and website launch automation.
  • Award management with judge invitations, private judging spaces, category setup, nominations, and winners list generation.
  • Integration with popular payment systems such as Worldpay, PayPal, Stripe, and others for seamless transaction processing.
  • On-demand reporting module exporting CSV/XLSX files and uploading via FTP/SFTP.
  • Multi-module architecture supporting awards, conferences, exhibitions, and customizable DNA components.
  • Single Page Application frontend built with modern JavaScript frameworks for optimal cross-device performance.

Recommended Technologies and Architectural Approaches

Cloud infrastructure with scalable, secure network architecture (e.g., virtual private cloud setup).
Frontend developed as a single page application using modern JavaScript frameworks (e.g., Angular, React).
Backend rebuilt with updated Python versions, supporting modular development.
Deployment automation via cloud platform services such as elastic Beanstalk/ equivalent.
Database solutions using managed, high-performance relational databases (e.g., Amazon Aurora or equivalent).
In-memory data stores (e.g., Redis) to lower data access latency.
Load balancing, auto-scaling, and fault tolerance mechanisms for high availability.

Essential External System Integrations

  • Payment gateways: Worldpay, PayPal, Stripe, and other major providers.
  • Cloud storage services such as Amazon S3.
  • Messaging and notification services like SES and SNS.
  • Payment processing and transaction management modules.
  • Third-party APIs for reporting and data export functionalities.

Key Non-Functional Software Requirements

  • System scalability to support an increasing number of concurrent users and events with minimal latency.
  • High availability and fault tolerance to ensure continuous platform operation.
  • Security measures including cybersecurity testing for integrations and data protection.
  • Responsive cross-platform usability across mobile devices, tablets, and desktops.
  • Performance stability under heavy data loads and stress testing scenarios.

Projected Business Benefits and Outcomes

The new event management platform is expected to significantly streamline event organization processes, reducing setup and management time. It will enable the client to support a diverse range of events globally, improve user engagement through cross-platform accessibility, and expedite deployment of new features, ultimately increasing market competitiveness. Based on prior implementations, expectations include initial platform deployment within 8 months and scalable support for multiple industries across various regions, thereby expanding the client’s operational reach and revenue opportunities.

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