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Cloud-Based DITA CMS Solution for Efficient Technical Documentation

instinctools.com

Information technology

Software Development

Consulting Services

Challenges in Technical Documentation Management

Organizations face significant costs and complexity in building/maintaining DITA CMS infrastructure. Existing solutions require substantial budget, technical expertise, and ongoing maintenance while struggling with content modularity, version control, and cross-platform interoperability.

About the Client

Technology services provider specializing in content management solutions

Key Project Goals

Develop a cloud-native DITA CMS platform with zero installation requirements
Reduce infrastructure and maintenance costs by 70%
Enable seamless content reuse and version management
Implement automated workflows for review/translation processes
Ensure vendor-neutral data export capabilities

Core System Capabilities

Modular content creation with DITA XML support
Intelligent link management system
Multi-version branch management
Collaborative review workflows
Cloud-based publishing engine
Data export/import functionality

Technology Stack Requirements

Java

PostgreSQL

Eclipse RAP

AWS

Azure

Linux

Apache Tomcat

System Integration Needs

Alfresco Content Services
IBM FileNet
Third-party translation APIs
DevOps toolchains

Operational Requirements

Auto-scaling cloud infrastructure
99.9% uptime SLA
Role-based access control
Real-time collaboration performance
GDPR compliance

Business Value Proposition

Enables immediate access to enterprise-grade DITA CMS without upfront investment, reduces operational overhead by eliminating maintenance requirements, and provides scalable resources that grow with documentation needs while maintaining full data portability.