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Cloud Security Enhancement and Platform Scalability Optimization for Hospitality Tech Platform
  1. case
  2. Cloud Security Enhancement and Platform Scalability Optimization for Hospitality Tech Platform

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Cloud Security Enhancement and Platform Scalability Optimization for Hospitality Tech Platform

opinov8.com
Hospitality & leisure
Financial services

Security Vulnerabilities and Scalability Challenges in Hospitality Tech Platform

As the platform expanded, cyber threats and infrastructure instability disrupted operations, impacting restaurant performance and customer experience. The client required a robust cloud security strategy to ensure uninterrupted service and protect against evolving threats while maintaining scalability during peak usage periods.

About the Client

A hospitality tech provider offering an all-in-one platform for restaurants, including POS systems, inventory management, online ordering, and staff scheduling, with integrated financial wellbeing services.

Enhanced Cloud Security and Platform Scalability for Seamless Operations

  • Implement advanced cloud security measures to mitigate DDoS attacks and unauthorized access
  • Optimize infrastructure for high availability and seamless performance during peak hours
  • Reduce operational downtime by 70% to improve customer retention and platform reliability
  • Support rapid business growth while maintaining compliance with security standards
  • Enable customizable payroll configurations and salary advance features for diverse client needs

Core Security and Scalability Functionalities

  • Advanced AWS WAF firewall configurations for threat blocking
  • DDoS protection via AWS Shield integration
  • Auto-scaling cloud infrastructure for peak load handling
  • Real-time security monitoring and alerting dashboard
  • Customizable payroll and salary advance module integration

Cloud Security and Infrastructure Technologies

AWS WAF
AWS Shield
Cloudflare
New Relic
Hotjar

Critical System Integrations

  • Existing POS systems
  • Third-party financial services (Hastee)
  • User analytics platforms (HubSpot)
  • Performance monitoring tools

Security, Scalability, and Performance Requirements

  • 99.99% uptime SLA during peak hours
  • Real-time threat response within 100ms
  • Support for 10x traffic spikes during holiday seasons
  • GDPR-compliant data protection measures
  • Seamless integration with legacy hospitality systems

Strengthened Security and Scalability Driving Business Growth

The implementation will reduce DDoS risks by 70%, enabling faster online ordering and real-time data access. Enhanced platform reliability will improve customer retention by 40% while supporting expansion to larger restaurant chains. Scalable infrastructure will accommodate 50% monthly growth in users, with security optimizations reducing incident response time by 60%.

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