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Cloud Infrastructure Modernization and Intelligent Monitoring Platform

dataforest.ai

eCommerce

Challenges

Ecom Innovators is facing significant challenges due to its complex and fragmented IT infrastructure, encompassing multiple cloud providers (GCP, AWS), outdated business requirements, lack of technical documentation, and insufficient monitoring and notification systems. This results in difficulty managing the infrastructure, slow issue identification and resolution, and limited scalability and performance. The lack of a unified architecture and automation hinders efficient operations and innovation.

About the Client

Family-run, minority-owned internet-based company specializing in consumer products with five business entities across the consumer web and e-commerce landscape.

Project Objectives

Unify IT infrastructure onto a single cloud provider.
Implement CI/CD pipelines for faster software delivery.
Consolidate servers for improved resource utilization.
Strengthen security and vulnerability mitigation.
Establish a comprehensive monitoring and intelligent notification system.
Improve system performance, reliability, and scalability.
Enhance data accuracy and reporting capabilities.
Leverage AI-powered chatbots for improved customer engagement.

Functional Requirements

Single pane of glass for managing infrastructure across the unified cloud provider.
Automated server provisioning and scaling.
CI/CD pipeline orchestration.
Real-time monitoring and alerting.
Security vulnerability scanning and remediation.
Centralized logging and analysis.
Customizable dashboards and reports.
AI-powered chatbot integration for customer support.

Preferred Technologies

GCP

AWS

Zabbix

Grafana

PagerDuty

Integrations Required

Existing GCP and AWS accounts
Zabbix monitoring system
Grafana dashboarding platform
PagerDuty alerting service
CI/CD tools (e.g., Jenkins, GitLab CI)

Key Non-Functional Requirements

High availability and reliability.
Scalability to accommodate future growth.
Strong security posture and compliance.
Performance optimization for low latency.
Comprehensive monitoring and alerting capabilities.
User-friendly interface for easy management.

Expected Business Impact

This project is expected to deliver significant business benefits, including a 200% performance boost, improved system reliability, reduced operational costs through resource optimization, enhanced security posture, improved data accuracy leading to better business decisions, and increased customer satisfaction through AI-powered support. The unification of infrastructure will enable faster innovation and allow Ecom Innovators to remain competitive in the rapidly evolving e-commerce landscape.