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Centralized Task Management System for Aviation Operations
  1. case
  2. Centralized Task Management System for Aviation Operations

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Centralized Task Management System for Aviation Operations

synodus.com
Other industries

Challenges in Managing a Distributed Workforce

Managing 2,000 remote and onsite employees using outdated communication methods (emails and chats) led to inefficiencies, unclear task progress tracking, and bottlenecks in operations.

About the Client

A leading airline in Vietnam with expanding operations requiring improved employee task management.

Operational Efficiency and Performance Enhancement

  • Increase task completion rates by 25% through centralized task management
  • Reduce manual tasks by 30% via automation workflows
  • Improve on-time task delivery rates by 15% within three months
  • Enable real-time performance analytics for data-driven decision-making

Core System Functionalities and Key Features

  • Integrated task management within Microsoft Teams
  • Automated workflow using Power Automate for document handling
  • Kanban interface for task scheduling and prioritization
  • Real-time performance analytics via Power BI dashboards
  • Centralized document storage and retrieval from SharePoint hub
  • API-based integration with existing Microsoft ecosystem tools

Technology Stack Preferences

Power Apps
Power Automate
Power BI
SharePoint

System Integration Requirements

  • Microsoft Teams
  • SharePoint
  • Office 365
  • Power BI

Non-Functional Requirements

  • Scalability to support growing workforce
  • User-friendly interface for mobile and desktop access
  • High availability and fault tolerance
  • Data security and compliance with aviation regulations

Expected Business Impact of Task Management System Implementation

Anticipated 25% increase in task completion rates, 30% reduction in manual processes, and enhanced operational visibility through real-time analytics, leading to improved decision-making and resource allocation.

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