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Automotive CRM System Modernization and Expansion
  1. case
  2. Automotive CRM System Modernization and Expansion

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Automotive CRM System Modernization and Expansion

snotor pro
Automotive
Retail

Current System Limitations

Legacy administration panel with outdated architecture, limited customization capabilities for resellers, inefficient API integration for CRM data transfer, and lack of scalable email communication tools hinder operational efficiency and growth.

About the Client

Automotive CRM platform enabling online car leasing and retailer management

Project Goals

  • Modernize legacy administration panel for enhanced usability
  • Develop website builder functionality for reseller onboarding
  • Optimize API architecture for seamless CRM data synchronization
  • Implement robust email integration for transactional communications
  • Support 400+ daily car orders across multiple retailers

Core System Functionalities

  • Modular admin panel for managing vehicle inventories (brands, models, configurations)
  • Drag-and-drop website builder for reseller storefronts
  • Real-time pricing engine with leasing type calculations
  • API-first architecture for CRM-data synchronization
  • Automated email workflows for order confirmations and notifications

Technology Stack

Laravel
Vue.js
HTML5
CSS3

System Integrations

  • CRM data synchronization API
  • Transactional email service
  • Payment gateway integration

Performance Requirements

  • Support 37+ daily orders per retailer during peak loads
  • 99.9% system availability SLA
  • Role-based access control with GDPR compliance
  • Responsive UI/UX across device types

Business Impact Projections

Enable rapid scaling to 10+ connected retailers with standardized onboarding processes, reduce manual administrative tasks by 60%, and maintain 400+ monthly car orders through streamlined digital leasing workflows.

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