Automated Testing Framework for Insurance Self-Service Platform Enhancement

The client aims to release an updated insurance platform that enables policyholders to self-serve with minimal human intervention. Ensuring robust quality assurance across all permutations of user interactions, especially for new features and bug fixes, is critical. The current manual testing process is time-consuming and insufficient to meet accelerated deployment timelines, risking delays and potential quality issues.

A rapidly growing insurtech company providing a modern, enterprise-grade insurance platform to facilitate quick deployment of innovative insurance products and enhance customer experience.

• Develop an automated testing framework to cover 85% or more of manual test cases, focusing on high-risk scenarios and complex user interaction permutations.
• Reduce test cycle time significantly to facilitate daily feature releases and faster go-to-market timelines, aiming for at least a 4x improvement.
• Implement continuous integration and automated regression testing to ensure consistent quality and minimize post-deployment issues.
• Enhance overall user experience by identifying and confirming correct application behavior for diverse scenarios, including exception handling.
• Establish reusable utilities and a scalable automation architecture to support ongoing development and testing efforts.

• Development of a comprehensive suite of automated test cases covering all module workflows with a focus on high-risk scenarios.
• Creation of a custom automation framework utilizing modern testing tools suited for web applications.
• Integration of automation scripts with continuous integration systems for daily execution and immediate feedback.
• Implementation of utilities for handling setup, teardown, and configuration management within tests.
• Automation coverage spanning policy creation, quoting, issuance, renewal, and exception handling processes.
• Automated validation of field data, business rule compliance, and calculation accuracy.

• CI/CD pipelines for automated execution
• Test data management systems
• Application build and deployment tools

• Test automation framework should cover at least 85% of functional scenarios.
• Automation execution to be completed within a reduced cycle time, targeting at least a 4x faster release capability.
• Framework must support scalability for future feature additions and increased test volume.
• Ensure security best practices in automation scripts and data handling.
• Maintain high reliability and minimal maintenance overhead for automation scripts.

Implementing an automated testing framework will enable the client to reduce test cycle times by approximately 80%, resulting in up to 4x faster time to market for new features and fixes. This will improve the platform's reliability, enhance customer satisfaction, and support rapid iterations in the highly competitive insurtech landscape.