Automated Release Management System for Global Gaming Developer

The client operates in multiple countries with diverse teams involved in game and web service releases. Managing the full release cycle manually leads to communication gaps, delays, and inefficiencies. The existing process relies on lengthy email communication and lacks automation, resulting in coordination difficulties and increased risk of errors during releases.

A large-scale online game developer and publisher operating across multiple regions, managing numerous game releases and web services globally.

• Develop a comprehensive system to automate the full cycle of game and web service release management, including task creation, tracking, and control.
• Implement a centralized platform for managing release tasks and subtasks with role-based access and permissions.
• Create a mechanism for automated notifications and communication, ensuring timely updates to relevant teams across multiple locations.
• Enable scheduling and planning of releases with monitoring capabilities to track progress and resolution status.
• Provide customizable communication templates and rules for notifications based on specific release data and recipient groups.

• Management of release tasks and subtasks with status updates.
• Automated scheduling and planning modules for upcoming releases.
• Notification engine capable of sending standard and custom messages to designated team members.
• Integration with external data storage systems to fetch contact details and relevant metadata.
• Role-based user access for different stakeholder groups involved in the release process.
• Business logic to generate customized emails aligned with release information.
• Rules engine to form recipient lists and determine notification timing (event-based or scheduled).

• Third-party data storage solutions for managing contact information and release data.
• Email and notification services for automated communication delivery.

• High scalability to support increasing release volumes across multiple regions.
• Reliable performance ensuring timely notifications and task updates.
• Security measures to protect sensitive release data and communication channels.
• User-friendly interface suitable for various user roles across geographically dispersed teams.

The implementation of the automated release management system aims to significantly improve operational efficiency, reduce manual communication efforts, and minimize release errors. It is expected to streamline collaboration across global teams, decrease release cycle times, and enhance overall reliability in managing game and web service releases.