Current manual processes for load and delivery planning in the logistics operation are time-consuming, prone to human errors, and often result in overstocking or underutilization of shipping containers. Urgent changes to delivery schedules and fluctuating parameters further complicate planning, leading to increased costs and reduced customer satisfaction.
A mid-sized logistics company specializing in raw materials and component delivery to manufacturing plants, seeking to automate their delivery and load planning processes to reduce manual work and operational errors.
The implementation of the semi-automated load and delivery planning system aims to significantly streamline operational workflows, reducing manual calculation time from hours to seconds, minimizing human errors, decreasing storage and shipping costs through optimized container utilization, and improving overall responsiveness to changing production and delivery schedules, thereby enhancing customer satisfaction and retention.