Automated Financial Operations and Data Integration System for Global Business Service Provider

The client operates with dispersed IT and financial teams across multiple regions, experiencing increased workload due to growing business volume. Manual processing of financial transactions, including voucher submissions, claims settlement, and cash transfers, strains internal resources and impairs efficiency. The client seeks to outsource and automate these processes to a reliable technology partner, streamlining operations and ensuring seamless collaboration across global IT divisions.

A large-scale provider of flexible workspaces offering comprehensive office and communication solutions operating across multiple countries, with complex financial transaction needs.

• Automate supplier payment processing with multi-format support and banking network submission capabilities to reduce manual effort.
• Implement automated bank statement uploads with rule-based invoice matching and journal entry posting to improve accounting efficiency.
• Consolidate financial transaction data from multiple sources into a centralized data warehouse for comprehensive analysis.
• Develop BI reports for monitoring and evaluating business unit and regional performance metrics.
• Create middleware to facilitate seamless data flow between enterprise resource planning (ERP) systems, payment providers, and banking networks.
• Support data uploads from various payment service providers, including multi-currency and cross-border transactions, with automatic ledger posting.
• Enable data migration processes for legacy systems in regional divisions to ensure consistency and data integrity.
• Provide ongoing end-user support with ticketing and resolution processes to maintain high operational availability.
• Achieve significant improvements in productivity, transaction processing speed, and accuracy, alongside reduced payment discrepancies and cycle times.

• Banking interface engine capable of generating tamper-protected supplier payment files in multiple formats and supporting SWIFT transmission.
• Bank statement upload system with automated rule engine for invoice identification, matching, and journal entry posting.
• Centralized data warehouse consolidating diverse financial transaction data for cross-regional analysis.
• Business intelligence reporting layer providing real-time insights into performance metrics by business unit and country.
• Middleware connector facilitating secure, scalable integration between ERP, payment gateways, and banking institutions.
• Solution supporting multi-provider payment uploads with automatic ledger postings and multicurrency handling.
• Legacy data migration module for regional systems running older financial software versions.
• Helpdesk/ ticketing system for ongoing end-user support, issue tracking, and resolution management.

• Banking systems for payment file submission and statement retrieval
• Payment service providers for transaction uploads
• ERP systems for financial record updates
• Swift network for secure international payments
• Legacy financial systems requiring data migration

• System scalability to support increasing transaction volumes
• High security standards for financial data and transmission
• Performance targets ensuring real-time processing and reporting
• Data integrity and tamper-proof mechanisms
• High availability and disaster recovery capabilities

Implementation of this automated financial operations and data integration platform is expected to significantly improve productivity (targeting a 60% increase in accounting efficiency), enhance payment speed and accuracy, reduce payment discrepancies by 90%, and decrease the invoice-to-payment cycle to less than one week. Additionally, enhanced process transparency and streamlined release cycles will support ongoing growth and operational agility.