Automated Document Generation and Workflow Streamlining System for Financial Operations

The client faces high operational costs due to an outdated PDF generation system, incurring approximately $4 million annually. Manual workflows for tasks such as advisor onboarding, account review, and reporting are resource-intensive, inefficient, and prone to errors, impacting overall productivity and service quality.

A large financial institution seeking to modernize its operational processes, reduce costs, and improve efficiency through automation and integrated application solutions.

• Achieve significant cost savings by automating and optimizing document generation and manual workflows, targeting an estimated reduction of at least $40 million over time.
• Streamline advisor onboarding, account review, and reporting processes through automation, improving speed and accuracy.
• Develop a scalable, integrated application ecosystem that seamlessly connects data systems and supports real-time reporting.
• Enhance user experience for staff and advisors by providing accessible, automated tools for routine tasks.
• Ensure compliance with relevant regulations via secure, auditable processes.

• Automated PDF report and form generation, including dynamic creation of forms based on client data and business rules.
• Workflow automation for onboarding, account review stages, and reporting, with progress tracking and status updates.
• User interfaces for advisors and staff to initiate, monitor, and manage workflow tasks and access generated documents.
• Reporting dashboards for analyzing onboarding, account status, and process efficiency metrics.
• Seamless integration with multiple data sources and financial systems via web services and data APIs.
• Mobile-friendly access point, including a shell application for mobile device hosting site access.

• Connection to multiple data stores for real-time data retrieval and updates
• Integration with legacy PDF systems for transition and migration
• Communication with regulatory compliance systems to ensure adherence to US regulation standards

• System must support high availability with minimal downtime to ensure continuous access by thousands of advisors
• Processing of statement files and PDF forms should be optimized for fast response times, ideally under 2 seconds for document generation
• Security protocols must meet financial industry standards, including data encryption and access controls
• Scalable architecture to accommodate future growth in user base and transaction volume
• Maintainability with clear code structure and comprehensive logging for auditability

The implementation of automated document generation and workflow optimization is expected to save approximately $40 million in operational costs, significantly improve process efficiency, reduce manual errors, accelerate onboarding and account review processes, and enhance overall client and advisor satisfaction. Additionally, the system will deliver scalable, reliable operations supporting future growth and compliance needs.