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Automated Candidate Data Entry System for HR Management Enhancement
  1. case
  2. Automated Candidate Data Entry System for HR Management Enhancement

Automated Candidate Data Entry System for HR Management Enhancement

itransition.com
Business services
Other industries

Challenges in Manual Candidate Data Management

The organization faces inefficiencies and inaccuracies in manually processing and entering candidate information into their HR management system, with approximately 2,050 candidate records added daily, each requiring about 23 minutes of manual effort. The process involves multiple application interactions, manual data parsing, and is prone to human errors, impeding operational efficiency. Existing processes are predictable, rule-based, but susceptible to exceptions such as login failures or timeouts, affecting process reliability and speed.

About the Client

A medium-sized consultancy firm with a high volume of candidate onboarding processes seeking to improve efficiency and reduce manual errors in their HR data management.

Goals for Automating HR Candidate Data Entry

  • Develop an automated system to significantly increase the speed of candidate data processing, aiming for at least a 4x improvement.
  • Achieve 0% error rate in candidate data entry to enhance data accuracy.
  • Reduce manual human interactions in the candidate onboarding process by approximately 32%.
  • Implement a reliable automation solution capable of handling process exceptions and providing monitoring reports.
  • Enable scalable automation that can incorporate additional data sources and expand processing capabilities.

Core Functional Specifications for the Candidate Automation System

  • Automated retrieval and parsing of candidate emails and attached CVs.
  • Validation of candidate data against existing database records.
  • Automated login and interaction with the HR management system for candidate creation or updating.
  • Generation of detailed processing reports post-execution.
  • Exception handling mechanisms for common failures like login issues, timeouts, and missing data.
  • Bulk processing capability through import functions to enhance reliability and reduce task volume.

Preferred Technologies and Architectural Approaches

Robotic process automation platform (e.g., UiPath or equivalent) with support for rule-based automation and AI-enabled parsing.
Use of standardized scripting or workflow design tools for process modeling.

Required System Integrations for Functionality

  • Email servers for retrieving candidate emails.
  • CV parsing tools or modules for extracting structured data from CV attachments.
  • HR management system (e.g., cloud-based HRMS or CRM) for candidate record management.
  • External data sources for validation of candidate educational institutions.

Critical Non-Functional System Requirements

  • System scalability to handle at least 2,000+ candidate records daily with room for expansion.
  • Processing time per candidate should aim for less than 23 minutes to match or improve current manual process.
  • High system reliability with minimal downtime, including robust exception handling.
  • Data security compliance for handling personal candidate information.
  • Ease of use, with training and clear documentation for HR staff.

Projected Business Outcomes from Automation Initiative

The automated candidate data entry system is expected to quadruple processing speed, eliminate manual data entry errors, and reduce human interactions by approximately 32%. This enhances HR operational efficiency, improves data accuracy, and supports scalability efforts, potentially attracting new clients interested in similar automation solutions.

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