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The client faced significant revenue leakage due to undetected carrier billing errors, inefficient manual invoice audits (only 5% coverage), resource-intensive reconciliation processes, and lack of systemic error reduction mechanisms. This resulted in annual losses exceeding $400,000 and operational inefficiencies consuming 3 weeks/month of staff time.
A logistics company shipping over 500,000 packages annually via major carriers
The system is projected to recover $400K+ annually through automated discrepancy detection, reduce audit staffing requirements by 80%, accelerate dispute resolution from 3 weeks to 2 hours, and achieve 800% ROI within the first year. Implementation will enable 75% automated audit coverage from day one while supporting 30% order volume growth without additional headcount.