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AI-Driven Proposal Automation and Digital Wallet Platform for Financial Services
  1. case
  2. AI-Driven Proposal Automation and Digital Wallet Platform for Financial Services

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AI-Driven Proposal Automation and Digital Wallet Platform for Financial Services

sphereinc.com
Financial services
Insurance
Information technology

Key Challenges Identified

Manual proposal preparation processes causing delayed turnaround times, inconsistent quality, and limited scalability. Siloed carrier data in mixed formats (spreadsheets, PDFs, emails) increasing operational inefficiencies. Stakeholder dependency on internal teams for real-time data access. Absence of centralized self-service platform for document retrieval, communication, and portfolio visibility.

About the Client

Boutique financial firm specializing in wealth preservation, life insurance, and premium financing solutions

Project Goals

  • Automate proposal generation to reduce client acquisition time by 40%+
  • Implement standardized data integration from multiple carriers
  • Develop a digital wallet for real-time stakeholder access to portfolio data
  • Enhance client satisfaction scores through improved transparency and self-service capabilities
  • Increase market share through digital transformation of client onboarding processes

Core System Capabilities

  • AI-driven proposal generation with client profile-based recommendations
  • Multi-format data processor (spreadsheets/PDFs/XML) with JSON output
  • Role-based digital wallet with real-time portfolio tracking
  • Embedded messaging system for advisor-stakeholder communication
  • AI-powered document search with historical proposal reuse capabilities

Technology Stack Requirements

Cloud infrastructure (AWS/Azure)
AI/ML frameworks for document processing
Mobile-first application development
CRM integration middleware
Secure data normalization pipelines

System Integration Needs

  • SugarCRM (current) with migration path to MS Dynamics
  • Egnyte document management system
  • Carrier data APIs
  • Payment processing gateways
  • Identity management systems

Operational Requirements

  • High-availability architecture with 99.9% uptime SLA
  • Data encryption at rest and in transit
  • Scalable document processing pipeline
  • Role-based access control (RBAC)
  • Performance optimization for large document sets

Expected Business Impact

Projected 42% reduction in client acquisition time through automated proposal generation, 38% increase in advisor client acquisition capacity, and 50% improvement in stakeholder satisfaction scores. Digital wallet implementation expected to reduce operational overhead by eliminating 70%+ of routine data requests while enhancing client transparency and engagement.

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